4.3
258 reviews
1017 Upper Serangoon Rd, 534755
#CompassionateTeam#GentleHandling#WhatsAppFollowUp+9
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviews highlight caring, gentle vets and nurses who explain conditions clearly, follow up proactively, and handle pets calmly. Multiple owners report successful surgeries and accurate diagnoses, with several emergency cases accommodated promptly.
💬Common Feedback & Suggestions
Frequent concerns include high or opaque pricing and perceived upselling, plus long wait times and confusion about after-hours availability. A subset of reviewers mention inconsistent diagnostic accuracy and empathy across different doctors.
🏥Clinic Specialties
- Surgery and orthopedics including kneecap repair
- Urinary and kidney issues including ureteral mass removal
- Cardiology care for heart murmur and heart failure
- Hematology such as low platelet management
- Emergency and trauma care including bite wounds, fractures, and parvovirus
🏷️Keywords
#CaringVets#ThoroughExplanations#SurgicalExpertise#EmergencyCare#FriendlyStaff#ProactiveFollowUp#LongWaits#Pricey#ItemizedBillingNeeded#AfterHoursConfusion#AccurateDiagnosis#PatientHandling
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm a vet is on duty and whether emergencies can be seen after-hours; ask about expected wait times.
- Request an itemized estimate before tests or procedures and clarify which diagnostics are essential and how long results will take.
- Bring prior medical records and medication lists to minimize repeat questions or unnecessary tests.
- If using insurance, ask about any administrative fees for forms and plan your budget accordingly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Stars Veterinary Clinic is at 211 Hougang St 21, #01-301, Singapore 530211, in Hougang. It’s about a 5 minutes’ walk from Kovan MRT (approximately 376m). If you’re not coming by MRT, a short taxi or ride-hail from the Kovan area will also get you there easily.
Stars Veterinary Clinic is open daily from 9:30 AM to 9:30 PM, Monday to Sunday.
You can contact Stars Veterinary Clinic at 6280 9880 for appointments and enquiries. For general information, you can also visit their website at http://starsveterinaryclinic.com/.
To book an appointment, call the clinic during opening hours to secure a suitable timeslot. You can also visit their website for more information on services and appointment availability.
Consultation fees in Singapore vary by clinic and are not regulated, as there is no government-published fee schedule and the Singapore Veterinary Association cannot publish pricing guidelines under the Competition Act. Please call the clinic for a current quote before visiting. For any procedures, ask the clinic for an itemised written estimate so you understand the breakdown of costs.
Stars Veterinary Clinic currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
Stars Veterinary Clinic is rated 3.8 out of 5.0 based on 138 reviews, indicating a generally positive experience from many pet owners.
Yes, the clinic is open on Saturdays and Sundays from 9:30 AM to 9:30 PM.
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Have you ever been seen here successfully without a reservation?
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