Hope Veterinary Care

What owners report about visiting

5 community reports|3/5 details added|Updated 7/24

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

Now collecting the questions owners want answered.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Many reviewers highlighted caring, gentle vets and nurses who explain conditions clearly, give practical advice, and follow up via WhatsApp. Successful sterilisation/surgeries, prompt help for urgent cases, and patient handling of anxious or senior pets were frequently praised.

💬Common Feedback & Suggestions

The most common concerns were high or unexpected bills and perceived upselling, along with long waits even with appointments and occasional refusal of walk-in emergencies. A few mentioned inconsistent professionalism and one instance of poor instrument hygiene.

🏥Clinic Specialties

  • Sterilisation and surgical aftercare
  • Lameness and orthopedic issues
  • Gastrointestinal problems such as vomiting and diarrhea
  • Skin and ear conditions
  • End-of-life support and palliative care

🏷️Keywords

#CompassionateTeam#GentleHandling#WhatsAppFollowUp#DetailedExplanations#SterilisationSurgery#OrthopedicCare#GIConcerns#SkinAndEarCare#EndOfLifeSupport#PriceyForSome#LongWaits#TransparentEstimates

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemized estimate and alternatives before consenting to tests, meds, or procedures, and confirm any add-on fees.
  • Arrive early and buffer extra time; confirm expected wait times and whether emergencies can be accommodated.
  • Clarify who will handle your pet and request sterile handling for instruments or procedures when relevant.
  • Use WhatsApp to seek post-visit guidance, share updates, and request written home-care instructions.
📊 **Overall Ratings** - Medical Expertise: 86% satisfied - Service Attitude: 90% satisfied - Convenience: 73% satisfied - Pricing: 38% satisfied - Cleanliness: 67% satisfied (limited data, for reference only) - Recommendability: 88% satisfied 👍 **What Pet Owners Praised** Many reviewers highlighted caring, gentle vets and nurses who explain conditions clearly, give practical advice, and follow up via WhatsApp. Successful sterilisation/surgeries, prompt help for urgent cases, and patient handling of anxious or senior pets were frequently praised. 💬 **Common Feedback & Suggestions** The most common concerns were high or unexpected bills and perceived upselling, along with long waits even with appointments and occasional refusal of walk-in emergencies. A few mentioned inconsistent professionalism and one instance of poor instrument hygiene. 🏥 **Clinic Specialties** - Sterilisation and surgical aftercare - Lameness and orthopedic issues - Gastrointestinal problems such as vomiting and diarrhea - Skin and ear conditions - End-of-life support and palliative care 🏷️ **Tags** #CompassionateTeam #GentleHandling #WhatsAppFollowUp #DetailedExplanations #SterilisationSurgery #OrthopedicCare #GIConcerns #SkinAndEarCare #EndOfLifeSupport #PriceyForSome #LongWaits #TransparentEstimates 🐾 **Tips for Pet Owners** - Ask for an itemized estimate and alternatives before consenting to tests, meds, or procedures, and confirm any add-on fees. - Arrive early and buffer extra time; confirm expected wait times and whether emergencies can be accommodated. - Clarify who will handle your pet and request sterile handling for instruments or procedures when relevant. - Use WhatsApp to seek post-visit guidance, share updates, and request written home-care instructions.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

Condition info coming soon

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

Condition info coming soon

Abortion, Termination of Pregnancy

Condition info coming soon

Breeding, Timing

View condition info

Cryptorchidism

Condition info coming soon

Contact

Clinic phone
6518 9116
Official website
hopeveterinarycare.sg/

Opening Hours

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00:00〜24:00
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Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

1017 Upper Serangoon Rd, Singapore 534755

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Hope Veterinary Care is at 1017 Upper Serangoon Rd, Singapore 534755 in Hougang. It’s about 6 minutes’ walk (around 509m) from Kovan MRT; follow Upper Serangoon Road towards Hougang/Kovan. If you’re driving or taking a taxi/ride-hail, use the full address for the best drop-off point.

Opening hours are: Monday–Friday: 9:00 AM – 8:00 PM; Saturday: 9:00 AM – 5:00 PM; Sunday: Closed.

You can reach Hope Veterinary Care at +65 6518 9116. For more information, visit their website: http://hopeveterinarycare.sg/.

To book, call the clinic during opening hours or visit http://hopeveterinarycare.sg/ to enquire or request an appointment. For urgent needs, call ahead to check the next available slot before heading down.

Consultation fees in Singapore vary by clinic and are not regulated by any government-published fee schedule; each clinic sets its own prices. Please call the clinic for a current quote before visiting, and for procedures or surgery, ask for an itemised written estimate.

Hope Veterinary Care currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.

Hope Veterinary Care is closed on Sundays. Public holiday hours are not listed; please call ahead or check the clinic’s website before visiting on a public holiday.

Pet owners rate Hope Veterinary Care 4.3 out of 5.0 based on 258 reviews, reflecting a generally positive experience.

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