What owners report about visiting
5 community reports|3/5 details added|Updated 7/24
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Several owners have reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
An owner has said they are unsure, so far — still awaiting owners familiar with this clinic.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviewers highlighted caring, gentle vets and nurses who explain conditions clearly, give practical advice, and follow up via WhatsApp. Successful sterilisation/surgeries, prompt help for urgent cases, and patient handling of anxious or senior pets were frequently praised.
💬Common Feedback & Suggestions
The most common concerns were high or unexpected bills and perceived upselling, along with long waits even with appointments and occasional refusal of walk-in emergencies. A few mentioned inconsistent professionalism and one instance of poor instrument hygiene.
🏥Clinic Specialties
- Sterilisation and surgical aftercare
- Lameness and orthopedic issues
- Gastrointestinal problems such as vomiting and diarrhea
- Skin and ear conditions
- End-of-life support and palliative care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemized estimate and alternatives before consenting to tests, meds, or procedures, and confirm any add-on fees.
- Arrive early and buffer extra time; confirm expected wait times and whether emergencies can be accommodated.
- Clarify who will handle your pet and request sterile handling for instruments or procedures when relevant.
- Use WhatsApp to seek post-visit guidance, share updates, and request written home-care instructions.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hope Veterinary Care is at 1017 Upper Serangoon Rd, Singapore 534755 in Hougang. It’s about 6 minutes’ walk (around 509m) from Kovan MRT; follow Upper Serangoon Road towards Hougang/Kovan. If you’re driving or taking a taxi/ride-hail, use the full address for the best drop-off point.
Opening hours are: Monday–Friday: 9:00 AM – 8:00 PM; Saturday: 9:00 AM – 5:00 PM; Sunday: Closed.
You can reach Hope Veterinary Care at +65 6518 9116. For more information, visit their website: http://hopeveterinarycare.sg/.
To book, call the clinic during opening hours or visit http://hopeveterinarycare.sg/ to enquire or request an appointment. For urgent needs, call ahead to check the next available slot before heading down.
Consultation fees in Singapore vary by clinic and are not regulated by any government-published fee schedule; each clinic sets its own prices. Please call the clinic for a current quote before visiting, and for procedures or surgery, ask for an itemised written estimate.
Hope Veterinary Care currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
Hope Veterinary Care is closed on Sundays. Public holiday hours are not listed; please call ahead or check the clinic’s website before visiting on a public holiday.
Pet owners rate Hope Veterinary Care 4.3 out of 5.0 based on 258 reviews, reflecting a generally positive experience.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Hougang
Clinics with Similar Features
Paying Your Singapore Vet — Credit Card, PayNow, and Digital Payment Options
Almost every Singapore veterinary clinic accepts credit cards and PayNow. This guide explains how vet billing works in Singapore, what to ask for on the receipt, how insurance reimbursement fits in, and what to do when a large bill arrives unexpectedly.
iCatCare / ISFM Cat Friendly Clinics in Singapore — Gold, Silver, Bronze Explained
iCatCare and ISFM certify veterinary practices that meet feline-specific standards for the physical environment, staff training, anaesthesia, and handling. This guide explains the Gold/Silver/Bronze tiers and lists the certified clinics in Singapore.
