48 reviews
Blk 678 Hougang Ave 8, #01-503, 530678
#CaringStaff#ClearExplanations#PatientVets+9
What owners report about visiting
8 community reports｜3/5 details added｜Updated 8/29
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Visit-experience reports differ — more owner input is welcome.
Can you rely on it
This suggests it may vary by time of day, vet roster, crowd levels or department. We suggest calling to confirm before visiting.
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What owners say
Walk-in reports differ, and may vary by time and situation.
Can you rely on it
This suggests it may vary by time of day, vet roster, crowd levels or department. We suggest calling to confirm before visiting.
Your experience helps too
Your experience helps everyone tell whether this is a one-off or a common situation.
What owners say
Early reports suggest the wait may exceed 30 minutes — we suggest allowing extra time.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many praised the vets’ experience and clear communication, citing successful surgeries and effective treatment for skin issues, UTIs, rabbits, and other conditions. Staff were often described as caring, patient, and accommodating, with some appreciating emergency acceptance and longer opening hours.
💬Common Feedback & Suggestions
Frequent concerns included long waits, overbooked schedules, and limited parking, alongside inconsistent or rude front-desk service. Several reviews flagged pricing transparency and perceived upselling, and a few reported serious clinical missteps or poor follow-up.
🏥Clinic Specialties
- Dermatology and allergy management, including immunotherapy
- Reproductive surgery and conditions such as spay and pyometra
- Urinary issues such as feline UTI
- Rabbit medicine, including EC care and sterilisation
- Oncology-related care such as lump removals
🏷️Keywords
#ExperiencedVets#SkinAllergyCare#CompassionateTeam#ClearExplanations#EmergencyAccepted#LongWaitTimes#SchedulingIssues#PricingTransparencyConcerns#CleanAndBright#ParkingChallenging#RabbitFriendly#SurgeryExperts#PatientCommunication
Overall Ratings
🐾Tips for Pet Owners
- Book off-peak or buffer extra time; waits beyond appointment times are commonly reported.
- Plan transport and arrive early; parking is limited and may require a longer walk.
- Request itemised estimates and confirm prices before tests or treatments; clarify medical necessity to avoid unexpected charges.
- Flag your pet’s allergies and feeding restrictions in writing and consider bringing safe food/treats for hospital stays.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hillside Veterinary Surgery is at 787A Upper Serangoon Rd, Singapore 534655 (Hougang). The nearest MRT is The 'Eylim, about 1 minute’s walk; Kovan MRT is about 9 minutes’ walk.
They’re open Monday to Friday 9:30 AM–12:30 PM, 2:00–9:30 PM, and Saturday to Sunday 9:30 AM–12:30 PM, 2:00–4:30 PM.
Call +65 6909 5338 for appointments and enquiries. You can also visit their website at https://www.hillsidevets.com.sg/.
The fastest way is to call the clinic to secure a timeslot. You can also visit https://www.hillsidevets.com.sg/ to get in touch or submit an appointment request.
Consultation fees in Singapore are not regulated and vary by clinic and case, as there is no government-published fee schedule. Please call the clinic for a current quote before visiting. For procedures or surgery, ask for an itemised written estimate.
Hillside Veterinary Surgery currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
Hillside Veterinary Surgery is rated 4.3 out of 5 based on 354 reviews, indicating generally positive feedback from pet owners.
Yes, they’re open on Saturdays and Sundays from 9:30 AM–12:30 PM and 2:00–4:30 PM.
Help with one question
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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