4.2
45 reviews
2 Balestier Rd, #01-697 Balestier Hill Shopping centre, 320002
#Acupuncture#TCMVet#PalliativeCare+9
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/18
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviewers praised the friendly, helpful nurses and vets, with several noting clear explanations, prompt phone updates, and caring follow-ups. Successful sterilizations and surgeries, reasonable or transparent fees, and support for community/stray cats were frequently highlighted.
💬Common Feedback & Suggestions
Common concerns included long waits and a contactless policy where owners cannot enter, plus uncomfortable outdoor waiting with mosquitoes. Multiple reports cited poor communication or rudeness, inconsistent post-op pain management, serious complications, and pricing disputes or perceived upselling.
🏥Clinic Specialties
- Sterilisation and spay/neuter
- Community/stray cat care and TNR
- General surgery and wound/stitch management
- Ophthalmology and eye issues
- Vaccinations and microchipping
🏷️Keywords
#FriendlyNurses#ExperiencedVet#AffordableOptions#TransparentFees#NoUpsellVibes#LongWaits#ContactlessCheckIn#OutdoorWaiting#MosquitoAlert#CommunityCatSupport#AfterHoursDropOff#TransportAvailable#ClearExplanations#MixedOutcomes
Overall Ratings
🐾Tips for Pet Owners
- Arrive early and prepare to wait outside; bring insect repellent and water, and confirm whether owners can enter the clinic.
- Before surgery, ask specifically about pain medication, cones, and post-op care instructions; request an itemized estimate and clarify any extra hospitalization or medication fees.
- If you prefer direct discussion, prepare questions and confirm how the vet will communicate updates by phone or WhatsApp; ask for written instructions after procedures.
- Plan your route in advance due to tricky directions; consider the clinic’s transport or after-hours drop-off services if needed.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
James Tan Veterinary Centre is at 230 Whitley Rd, Singapore 297823 in the Novena area. It’s about 8 minutes’ walk from Stevens MRT. If you’re not walking, a short taxi or ride-hail from Stevens MRT will get you there quickly.
James Tan Veterinary Centre is open Monday to Saturday and closed on Sunday. Monday: 9:00 AM – 12:00 PM, 2:00 – 5:00 PM, 6:30 – 9:00 PM Tuesday: 9:00 AM – 12:00 PM, 2:00 – 7:30 PM Wednesday: 9:00 AM – 12:00 PM, 2:00 – 7:30 PM Thursday: 9:00 AM – 12:00 PM, 2:00 – 7:30 PM Friday: 9:00 AM – 12:00 PM, 2:00 – 7:30 PM Saturday: 9:00 AM – 12:00 PM Sunday: Closed
You can call 6253 1122 to reach James Tan Veterinary Centre for enquiries and appointments. For general information, visit http://www.jtvet.com/.
Call the clinic during opening hours to book an appointment. You can also visit their website (http://www.jtvet.com/) to check for any online booking options or to send an enquiry.
Consultation fees in Singapore vary by clinic and are not regulated; the Singapore Veterinary Association cannot publish fee guidelines due to the Competition Act. Please call the clinic for a current consultation quote before visiting, and for any procedures, ask for an itemised written estimate.
James Tan Veterinary Centre currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
James Tan Veterinary Centre is rated 3.8 out of 5.0 based on 167 reviews. As experiences can vary, it’s a good idea to read recent feedback to see what matches your pet’s needs.
For the latest information, services, and updates, visit their website at http://www.jtvet.com/.
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