175 reviews
530 Balestier Rd, #01-04 Monville Mansion, 329857
#ExperiencedVets#ClearExplanations#AttentiveStaff+9
Veterinary Emergency and Specialty - VES Hospital @ Whitley
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/28
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently highlighted skilled specialists and successful treatments and surgeries, especially for eyes, cancer care, cardiology, and complex emergencies. Many appreciated compassionate communication, clear explanations, fast triage at odd hours, and clean, well-equipped facilities.
💬Common Feedback & Suggestions
The most common concerns were very high or unexpected bills, quote-to-bill gaps, and perceived upselling. Reviewers also reported inconsistent front-desk communication, occasional rudeness, consent issues, and a few cases of misdiagnosis or delayed/insufficient emergency action.
🏥Clinic Specialties
- Ophthalmology and corneal/eye surgeries
- Oncology and chemotherapy for lymphoma
- Cardiology and heart diagnostics/management
- Infectious diseases management including leptospirosis, FIP, Ehrlichia/Babesia
- Neurology including vestibular disease and IVDD
🏷️Keywords
#24_7Emergency#SpecialistHospital#Ophthalmology#Oncology#Cardiology#Neurology#InfectiousDiseases#CleanFacility#AdvancedImaging#CompassionateTeam#HighCosts#FastTriage#ClearExplanations#PetFirstAidTalks
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for emergencies and bring prior records, referrals, and medication lists to speed triage.
- Ask for a written estimate and explicit consent form before any procedure; clarify potential add‑ons and when charges might change.
- Request daily medical updates and an itemized bill; confirm which medications are being administered and why.
- If your pet needs a specialist, ask to book directly with the relevant department (e.g., ophthalmology, oncology, cardiology, neurology) and note the doctor’s name.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Veterinary Emergency and Specialty - VES Hospital @ Whitley is at 232 Whitley Rd, Singapore 297824 in the Novena area. It’s about an 8-minute walk from Stevens MRT, making it convenient to reach on foot; drivers can use the Whitley Road address for GPS or taxi drop-off.
The hospital is open 24 hours a day, 7 days a week, including weekends and public holidays.
You can contact the hospital at +65 6266 0232. For more information, visit their website at http://www.veshospital.com.sg/.
To book, call the hospital to schedule a suitable time. For urgent or emergency cases, proceed to the hospital immediately if needed and call ahead if possible so the team can prepare.
Consultation fees in Singapore are not regulated and vary by clinic—there is no government-published fee schedule, and the Singapore Veterinary Association cannot publish fee guidelines under the Competition Act. Please call the hospital for a current quote before visiting. For procedures or hospitalisation, ask for an itemised written estimate. As an emergency and 24-hour facility, note that after-hours and emergency fees are typically higher.
Veterinary Emergency and Specialty - VES Hospital @ Whitley currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
Yes. The hospital operates 24/7 for veterinary emergencies. If your pet is in distress, head down immediately; if you can, call ahead so the team can be ready on arrival.
Pet owners rate the hospital 3.9 out of 5.0 based on 433 reviews. Experiences can vary by case, so it’s helpful to read recent reviews to understand what to expect.
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