Advanced VetCare Veterinary Centre (Balestier)

What owners report about visiting

3 community reports|2/5 details added|Updated 8/6

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

Now collecting the questions owners want answered.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the vets for clear, thorough explanations and gentle, patient handling across pets, including small mammals. Many highlighted effective diagnoses and treatments, successful surgeries like keyhole/laparoscopic spays, friendly staff, and a clean, well-organized clinic.

💬Common Feedback & Suggestions

The most common concerns were higher-than-expected bills, perceived upselling, and unclear pricing details. Several reviewers reported queueing and scheduling issues such as long waits, overbooking, and last-minute vet unavailability, with a few citing inconsistent customer service experiences.

🏥Clinic Specialties

  • Exotic small mammal care (hamsters, rabbits, chinchillas)
  • Minimally invasive spay and soft-tissue surgery
  • Gastrointestinal issues (diarrhea, vomiting)
  • Dermatology and ear infections
  • Cardiology and echocardiography

🏷️Keywords

#GentleVets#ThoroughExplanations#ExoticPetCare#HamsterSavvy#LaparoscopicSpay#Cardiology#CleanClinic#FriendlyStaff#EfficientService#SameDaySlots#PriceyForSome#AskForItemizedBill#QueueManagement#HighlyRecommended

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemized estimate upfront and discuss which tests are necessary to manage costs and avoid perceived upselling.
  • Book early, confirm the specific vet a day before, and arrive slightly ahead of time due to reports of overbooking and waits.
  • If bringing small mammals, request an exotics-savvy vet when booking and mention your pet’s species and issues in advance.
  • Bring prior medical records and note symptoms/timelines; request written take-home instructions after visits or procedures.
📊 **Overall Ratings** - Medical Expertise: 98% satisfied - Service Attitude: 96% satisfied - Convenience: 86% satisfied - Pricing: 40% satisfied - Cleanliness: 100% satisfied - Recommendability: 100% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the vets for clear, thorough explanations and gentle, patient handling across pets, including small mammals. Many highlighted effective diagnoses and treatments, successful surgeries like keyhole/laparoscopic spays, friendly staff, and a clean, well-organized clinic. 💬 **Common Feedback & Suggestions** The most common concerns were higher-than-expected bills, perceived upselling, and unclear pricing details. Several reviewers reported queueing and scheduling issues such as long waits, overbooking, and last-minute vet unavailability, with a few citing inconsistent customer service experiences. 🏥 **Clinic Specialties** - Exotic small mammal care (hamsters, rabbits, chinchillas) - Minimally invasive spay and soft-tissue surgery - Gastrointestinal issues (diarrhea, vomiting) - Dermatology and ear infections - Cardiology and echocardiography 🏷️ **Tags** #GentleVets #ThoroughExplanations #ExoticPetCare #HamsterSavvy #LaparoscopicSpay #Cardiology #CleanClinic #FriendlyStaff #EfficientService #SameDaySlots #PriceyForSome #AskForItemizedBill #QueueManagement #HighlyRecommended 🐾 **Tips for Pet Owners** - Ask for an itemized estimate upfront and discuss which tests are necessary to manage costs and avoid perceived upselling. - Book early, confirm the specific vet a day before, and arrive slightly ahead of time due to reports of overbooking and waits. - If bringing small mammals, request an exotics-savvy vet when booking and mention your pet’s species and issues in advance. - Bring prior medical records and note symptoms/timelines; request written take-home instructions after visits or procedures.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Aortic Stenosis

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Aortic Thromboembolism

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Arteriovenous Fistula and Arteriovenous Malformation

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Ascites

Condition info coming soon

Atrial Fibrillation and Atrial Flutter

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Atrial Premature Complexes

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Contact

Clinic phone
6565 1788
Official website
advancedvetcare.sg/

Opening Hours

MonTueWedThuFriSatSun
09:00〜21:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

564A Balestier Rd, Singapore 329880

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Advanced VetCare Veterinary Centre (Balestier) is at 564A Balestier Rd, Singapore 329880 in the Novena/Balestier area. It’s about a 9 minutes’ walk from Toa Payoh MRT (approximately 689m) and about 9 minutes from Novena MRT (approximately 721m).

They are open 9:00am to 9:00pm on Monday and Wednesday to Sunday, and are closed on Tuesdays.

You can call the clinic at 6565 1788 to make an appointment or ask questions. You can also visit their website at https://www.advancedvetcare.sg/ for more information.

To book an appointment, please call the clinic to schedule a suitable time. For smoother visits, book early, confirm the specific vet a day before, and mention your pet’s species and concerns—especially for small mammals—when booking.

Consultation fees in Singapore vary by clinic and are not regulated by the government or any association. Please call the clinic for a current consultation quote before visiting. For procedures, ask the clinic for an itemized written estimate and discuss which tests are necessary to help manage costs.

Advanced VetCare Veterinary Centre (Balestier) currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.

The clinic’s noted areas include exotic small mammal care (hamsters, rabbits, chinchillas), minimally invasive (keyhole/laparoscopic) spay and soft‑tissue surgery, management of gastrointestinal issues (diarrhea, vomiting), dermatology and ear infections, and cardiology with echocardiography.

Pet owners rate the clinic 4.7/5.0 (361 reviews), praising clear, thorough explanations, gentle handling—including for small mammals—effective diagnoses/treatments, successful keyhole spays, friendly staff, and a clean facility. Common feedback includes higher‑than‑expected bills and perceived upselling, plus occasional long waits or scheduling changes; consider asking for an itemized estimate upfront and booking early.

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Last updated: 2 June 2026