The Animal Clinic

What owners report about visiting

1 community reports|1/5 details added|Updated 7/20

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Many reviews highlight skilled, experienced vets who explain clearly, handle pets gently, and succeed with surgeries such as keyhole/laparoscopic, orthopedic, and tumor removals. Staff are often described as patient, empathetic, and accommodating, with strong expertise in birds and other exotics and supportive end‑of‑life care.

💬Common Feedback & Suggestions

Frequent concerns include difficulty reaching the clinic by phone, appointment/queue issues and long waits, and inconsistent front‑desk attitude. A number of reviewers mention pricing being higher than expected, billing mismatches, and a few cases of unsatisfactory diagnostics or stressful handling, especially for small mammals.

🏥Clinic Specialties

  • Avian and exotic pet medicine
  • Laparoscopic/keyhole and soft‑tissue surgery
  • Orthopedic surgery and injury management
  • Dermatology and skin/allergy care
  • Senior, emergency, and palliative support

🏷️Keywords

#ExperiencedVets#KeyholeSurgery#AvianAndExotics#OrthopedicCare#SkinAllergies#CompassionateTeam#ClearExplanations#EmergencySupport#PatientFrontDesk#FollowUpCalls#HighDemand#LongWaits#PricingConcerns#ItemizedBilling

Overall Ratings

🐾Tips for Pet Owners

  • Book early and reconfirm your appointment time; arrive a few minutes ahead, and clarify if walk‑ins or late arrivals can be accommodated.
  • Ask which vet is most experienced with your pet’s species or needed procedure, and request that doctor when scheduling.
  • Request an itemized estimate before tests or procedures, and review your invoice at checkout; ask about non‑surgical or cost‑saving alternatives when appropriate.
  • For anxious or fragile pets, discuss handling preferences in advance and request to be present when safe; obtain written aftercare and medication instructions.
📊 **Overall Ratings** - Medical Expertise: 84% satisfied - Service Attitude: 87% satisfied - Convenience: 53% satisfied - Pricing: 54% satisfied - Cleanliness: 100% satisfied (limited data, for reference only) - Recommendability: 86% satisfied 👍 **What Pet Owners Praised** Many reviews highlight skilled, experienced vets who explain clearly, handle pets gently, and succeed with surgeries such as keyhole/laparoscopic, orthopedic, and tumor removals. Staff are often described as patient, empathetic, and accommodating, with strong expertise in birds and other exotics and supportive end‑of‑life care. 💬 **Common Feedback & Suggestions** Frequent concerns include difficulty reaching the clinic by phone, appointment/queue issues and long waits, and inconsistent front‑desk attitude. A number of reviewers mention pricing being higher than expected, billing mismatches, and a few cases of unsatisfactory diagnostics or stressful handling, especially for small mammals. 🏥 **Clinic Specialties** - Avian and exotic pet medicine - Laparoscopic/keyhole and soft‑tissue surgery - Orthopedic surgery and injury management - Dermatology and skin/allergy care - Senior, emergency, and palliative support 🏷️ **Tags** #ExperiencedVets #KeyholeSurgery #AvianAndExotics #OrthopedicCare #SkinAllergies #CompassionateTeam #ClearExplanations #EmergencySupport #PatientFrontDesk #FollowUpCalls #HighDemand #LongWaits #PricingConcerns #ItemizedBilling 🐾 **Tips for Pet Owners** - Book early and reconfirm your appointment time; arrive a few minutes ahead, and clarify if walk‑ins or late arrivals can be accommodated. - Ask which vet is most experienced with your pet’s species or needed procedure, and request that doctor when scheduling. - Request an itemized estimate before tests or procedures, and review your invoice at checkout; ask about non‑surgical or cost‑saving alternatives when appropriate. - For anxious or fragile pets, discuss handling preferences in advance and request to be present when safe; obtain written aftercare and medication instructions.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
6776 3450
Official website
animalclinic.com.sg/

Opening Hours

MonTueWedThuFriSatSun
00:00〜24:00
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Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

109 Clementi Street 11, #01-17/19, Singapore 120109

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

The Animal Clinic is at 109 Clementi Street 11, #01-17/19, Singapore 120109. It’s about 12 minutes’ walk from Clementi MRT; if you’re coming by bus or car, navigate to HDB Block 109 along Clementi Street 11 and follow local signage to the clinic.

The Animal Clinic’s opening hours are: Monday: 9:00 AM – 12:00 PM, 2:00 – 5:00 PM, 6:00 – 8:30 PM; Tuesday: 9:00 AM – 12:00 PM, 2:00 – 5:00 PM; Wednesday: 9:00 AM – 12:00 PM, 2:00 – 5:00 PM, 6:00 – 8:30 PM; Thursday: 9:00 AM – 12:00 PM, 2:00 – 5:00 PM; Friday: 9:00 AM – 12:00 PM, 2:00 – 5:00 PM, 6:00 – 8:30 PM; Saturday: 9:00 AM – 1:00 PM, 2:00 – 5:00 PM; Sunday: Closed.

You can reach The Animal Clinic at 6776 3450 for appointments and enquiries. Their website is http://www.animalclinic.com.sg/ for clinic information and updates.

To book an appointment, call the clinic to schedule a suitable time. You can also visit http://www.animalclinic.com.sg/ to check for any online booking options or further appointment details.

Consultation fees in Singapore vary by clinic and are not regulated, as there is no government-published fee schedule and the Singapore Veterinary Association does not publish pricing guidelines under the Competition Act. Please call the clinic for a current consultation quote before visiting, and for procedures, ask for an itemised written estimate so you understand what’s included.

The Animal Clinic currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.

Pet owners rate The Animal Clinic 4.3 out of 5, based on 395 reviews, reflecting generally positive experiences at this Clementi location.

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