Companion Animal Surgery

What owners report about visiting

1 community reports|1/5 details added|Updated 8/2

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Many owners highlighted strong medical capability, including accurate diagnoses, successful emergency and surgical care, and clear pre/post-procedure explanations. The 24/7 availability, frequent updates during hospitalisation, and compassionate follow-up from named vets and nurses were especially appreciated.

💬Common Feedback & Suggestions

Frequent concerns included high or above-expected costs, perceived upselling or repeated follow-ups, and inconsistent cost transparency. Some reported unempathetic or curt interactions at reception or during emergencies, pressure toward invasive procedures, and occasionally long waits or stressful tests.

🏥Clinic Specialties

  • Emergency and Critical Care
  • Soft-tissue Surgery including foreign body and tumour operations
  • Oncology including spleen and mast cell tumours
  • Cardiology including CHF and rare heart conditions
  • Urology including urinary blockage and related issues

🏷️Keywords

#24HourClinic#EmergencyCare#ExperiencedVets#SurgeryExperts#Oncology#Cardiology#ClearExplanations#RegularUpdates#Pricey#AskForEstimates#CatFriendlyArea#FollowUpCalls

Overall Ratings

🐾Tips for Pet Owners

  • For emergencies, call ahead and bring prior medical records to speed triage and decisions.
  • Request an itemised estimate and discuss alternatives before tests or procedures, especially if cost is a concern.
  • Clarify the aftercare plan, expected follow-ups, and possible medication side effects before leaving.
  • If your pet is anxious or sensitive during scans or handling, inform the team early and ask about comfort measures or alternatives.
📊 **Overall Ratings** - Medical Expertise: 74% satisfied - Service Attitude: 70% satisfied - Convenience: 84% satisfied - Pricing: 30% satisfied - Cleanliness: 88% satisfied (limited data, for reference only) - Recommendability: 72% satisfied 👍 **What Pet Owners Praised** Many owners highlighted strong medical capability, including accurate diagnoses, successful emergency and surgical care, and clear pre/post-procedure explanations. The 24/7 availability, frequent updates during hospitalisation, and compassionate follow-up from named vets and nurses were especially appreciated. 💬 **Common Feedback & Suggestions** Frequent concerns included high or above-expected costs, perceived upselling or repeated follow-ups, and inconsistent cost transparency. Some reported unempathetic or curt interactions at reception or during emergencies, pressure toward invasive procedures, and occasionally long waits or stressful tests. 🏥 **Clinic Specialties** - Emergency and Critical Care - Soft-tissue Surgery including foreign body and tumour operations - Oncology including spleen and mast cell tumours - Cardiology including CHF and rare heart conditions - Urology including urinary blockage and related issues 🏷️ **Tags** #24HourClinic #EmergencyCare #ExperiencedVets #SurgeryExperts #Oncology #Cardiology #ClearExplanations #RegularUpdates #Pricey #AskForEstimates #CatFriendlyArea #FollowUpCalls 🐾 **Tips for Pet Owners** - For emergencies, call ahead and bring prior medical records to speed triage and decisions. - Request an itemised estimate and discuss alternatives before tests or procedures, especially if cost is a concern. - Clarify the aftercare plan, expected follow-ups, and possible medication side effects before leaving. - If your pet is anxious or sensitive during scans or handling, inform the team early and ask about comfort measures or alternatives.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Aortic Stenosis

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Aortic Thromboembolism

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Arteriovenous Fistula and Arteriovenous Malformation

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Atrial Fibrillation and Atrial Flutter

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Atrial Premature Complexes

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Contact

Clinic phone
6255 7950

Opening Hours

MonTueWedThuFriSatSun
00:00〜24:00
24H
24H
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24H
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Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

12 Boon Teck Rd, Singapore 329586

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Companion Animal Surgery is at 12 Boon Teck Rd, Singapore 329586 in the Novena area. It’s about 9 minutes’ walk from Toa Payoh MRT. If you’re taking a taxi or driving, use the full address for GPS and drop-off at the clinic entrance.

Companion Animal Surgery is open 24 hours daily, Monday through Sunday.

You can contact Companion Animal Surgery at 6255 7950. For more information, visit their website: http://www.comvet.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb

To book an appointment, call the clinic to schedule a suitable time. For urgent cases, call ahead before heading down so the team can prepare.

Consultation fees vary by clinic in Singapore and are not regulated by the government. Please call the clinic for a current quote before visiting. For procedures or surgery, request an itemised written estimate. If you require emergency or after-hours care, be aware that fees are typically higher.

Companion Animal Surgery currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.

Yes, Companion Animal Surgery provides 24/7 emergency care as they are open round-the-clock every day. If your pet needs urgent attention, please call ahead before arriving.

Companion Animal Surgery is rated 3.9 out of 5.0 from 561 reviews, reflecting a generally positive experience among many pet owners.

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