10 reviews
1212 Upper Thomson Rd, 787127
#KindStaff#EmpatheticCare#NursingCare+7
AAVC-Animal & Avian Veterinary Clinic
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviewers highlighted compassionate vets who explain diagnoses and treatments clearly, with special praise for avian expertise and successful surgeries. Staff were frequently described as friendly and attentive, with helpful follow-ups, clear aftercare instructions, and walk-in or holiday availability that eased urgent situations.
💬Common Feedback & Suggestions
The most frequent concerns were high or opaque medication costs, along with occasional long queues, unreachable phone/WhatsApp lines, and policies requiring consultations before purchasing medication. A number of reviewers reported post-procedure or medication complications, perceived misdiagnoses, small or unhygienic facilities, and instances of curt or dismissive communication.
🏥Clinic Specialties
- Avian medicine and surgery
- Small mammal and pocket pet care (hamsters, rabbits, guinea pigs)
- Spay/neuter and soft-tissue surgery
- Orthopedic and fracture management
- Gastrointestinal and infectious disease cases
🏷️Keywords
#AvianVet#ExoticPets#DetailedExplanations#CaringStaff#WalkInClinic#EmergencyCare#AftercareUpdates#TrustedForYears#HolidayAvailability#QueueSystem#SmallButBusy#PriceyForSome#ReasonableRates#ClearCommunication
Overall Ratings
🐾Tips for Pet Owners
- Arrive early or plan for walk-ins during busy periods; if phones are busy, go in person for urgent cases.
- Ask for itemized estimates before procedures or medications, and clarify necessity vs. optional add-ons.
- Request clear post-op/home-care instructions and warning signs; schedule a prompt recheck if recovery isn’t as expected.
- For birds and small exotics, bring a secure carrier and recent health history; ask the vet to demonstrate medication/handling techniques.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 10:00〜13:30 | |||||||
| 17:00〜19:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
AAVC-Animal & Avian Veterinary Clinic is at Yishun Street 71, #01-254, Singapore 760716. It’s about 11 minutes’ walk from Yishun MRT (approx. 885m), and Khatib MRT is around 15 minutes on foot (about 1.17km); taxis or a short drive from either station are convenient options.
They are open Mon–Fri 10:00–13:30 and 17:00–19:30, and Sat–Sun 10:00–13:30. Hours may vary on public holidays—call ahead to confirm before you visit.
You can call the clinic at +65 6853 9397. For general information and updates, visit https://aavcsg.wixsite.com/aavc.
To book, please call the clinic to schedule a slot. If lines are busy and your pet needs urgent attention, some reviewers mentioned walk-in availability during busy periods—do check the current queue or walk-in policy by calling ahead, and refer to the clinic’s website for service updates.
Consultation fees in Singapore vary by clinic and are not regulated, so it’s best to call the clinic for a current quote before visiting. For procedures or surgery, ask for an itemised written estimate (including diagnostics, medications, and follow-ups). Given some feedback about medication costs, request itemised billing and clarify which items are essential versus optional.
AAVC-Animal & Avian Veterinary Clinic currently accepts cash as the primary payment method. PayNow and other digital options may be available—please call ahead to confirm.
The clinic offers avian medicine and surgery; small mammal and pocket pet care (hamsters, rabbits, guinea pigs); spay/neuter and soft-tissue surgery; orthopedic and fracture management; and management of gastrointestinal and infectious disease cases. For your pet’s specific needs, call to inquire.
Pet owners rate the clinic about 3.9 out of 5.0 based on 411 reviews. Praise highlights compassionate vets with clear explanations, strong avian expertise, successful surgeries, friendly staff, and helpful follow-ups (including holiday and urgent availability). Common feedback mentions higher or unclear medication costs, occasional long queues and difficulty reaching phone/WhatsApp, required consultations before buying medication, some post-procedure or medication-related issues or perceived misdiagnoses, small or less hygienic facilities, and instances of curt communication.
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Last updated: 2 June 2026