10 reviews
1212 Upper Thomson Rd, 787127
#KindStaff#EmpatheticCare#NursingCare+7
Genesis Veterinary Clinic
What owners report about visiting
4 community reports｜2/5 details added｜Updated 8/24
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
It works as an early reference. But we still suggest calling to confirm before visiting — especially for walk-ins, wait times or costs.
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What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many owners highlighted professional, compassionate vets who give clear explanations, accurate diagnoses, and gentle handling, including for hamsters and other small pets. Sterilisation and other procedures were described as smooth with thorough post‑op instructions, and several reviews praised fair, non‑pushy pricing.
💬Common Feedback & Suggestions
Frequent complaints included difficulty reaching the clinic by phone or online and longer waits even with appointments in a small, sometimes warm and crowded space. A minority reported misdiagnosis or medication/dosage errors and concerns about unclear or unexpected charges.
🏥Clinic Specialties
- Small mammal and hamster medicine
- Sterilisation and surgical care
- Respiratory conditions management
- Gastrointestinal issues
- Skin/dermatology problems
🏷️Keywords
#ExperiencedVets#GentleHandling#ExoticsFriendly#ClearExplanations#EthicalTreatment#ReasonablePricing#BusyClinic#LongWaits#HardToReachByPhone#SmallClinic#FollowUpCare#OccasionalUrgentSlots
Overall Ratings
🐾Tips for Pet Owners
- Book early and arrive a bit ahead; weekends can be busy and waits may occur even with appointments.
- Ask for an itemized estimate before tests, imaging, or hospitalization, and confirm charges at checkout to avoid surprises.
- Double‑check medication names and dosages on the label before leaving; clarify any changes to previous prescriptions.
- If your pet is anxious or it’s an urgent case, call ahead to flag this; have a backup 24‑hour clinic in case walk‑ins or emergencies can’t be accommodated.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Genesis Veterinary Clinic is at Yishun Central 1, #01-43, Singapore 760935. It’s about a 6-minute walk (approx. 517 m) from Yishun MRT. You can also take a taxi or drive to the Yishun Central area.
Genesis Veterinary Clinic’s opening hours are:
- Monday: 9:30 AM – 12:30 PM, 2:30 – 7:00 PM
- Tuesday: 9:30 AM – 12:30 PM, 2:30 – 7:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 9:30 AM – 12:30 PM, 2:30 – 7:00 PM
- Friday: 9:30 AM – 12:30 PM, 2:30 – 7:00 PM
- Saturday: 10:00 AM – 1:00 PM, 2:00 – 5:00 PM
- Sunday: 10:00 AM – 3:00 PM
Call 6257 0682 to reach Genesis Veterinary Clinic for enquiries and appointments. You can also visit their website at http://www.genesisvet.com.sg/ for updates.
To book an appointment, please call the clinic to schedule a suitable timeslot. You can also check their website (http://www.genesisvet.com.sg/) for the latest updates before visiting.
Consultation fees in Singapore vary by clinic and are not regulated; the Singapore Veterinary Association cannot publish fee guidelines due to the Competition Act. Please call the clinic for a current quote before visiting, and for procedures, ask for an itemised written estimate.
Genesis Veterinary Clinic currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
Genesis Veterinary Clinic is well reviewed, with an average rating of 4.6 out of 5.0 from 345 reviews. Individual experiences can vary, so you may wish to read recent feedback to see what other pet owners say.
Yes, the clinic is open on weekends: Saturday 10:00 AM – 1:00 PM, 2:00 – 5:00 PM, and Sunday 10:00 AM – 3:00 PM.
Help with one question
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Have you ever been seen here successfully without a reservation?
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