298 Google reviews
139 Tampines St. 11, #01-54, 521139
#CompassionateTeam#ThoroughExplanations#TrustedVets+11
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviewers highlighted thorough, clearly explained diagnoses and effective treatments across surgeries, dental care, and complex cases, delivered by professional, patient, and genuinely caring vets and nurses. Owners also appreciated transparent, reasonable pricing, a spotless and comfortable clinic, easy online booking with quick access in emergencies, and proactive updates during admissions.
💬Common Feedback & Suggestions
Some owners experienced delayed or unclear communication and, in one case, a missed appointment entry. A small number reported disputed medical judgments or medication concerns, and a few cited dissatisfaction over being asked to return for rechecks or encountering rude staff.
🏥Clinic Specialties
- Dentistry and oral surgery COHAT/extractions
- Sterilisation/neutering
- Emergency triage and stabilization
- Gastrointestinal issues such as diarrhea/vomiting
- Cardiology testing and follow-up
🏷️Keywords
#ProfessionalVets#GentleAndPatient#ClearExplanations#AccurateDiagnosis#DentalCare#Neutering#EmergencyReady#ReasonablePricing#TransparentFees#CleanAndCozy#EasyBooking#QuickAppointments#ParkingNearby#SecondOpinions#GreatWithCatsAndDogs
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking system and request/email confirmation to prevent scheduling mix-ups.
- For urgent cases, call ahead; the team has taken in emergencies promptly and can stabilize before referral if needed.
- Ask your vet to outline necessary vs optional tests and provide itemized costs to match your budget and priorities.
- If new symptoms persist or a lump appears intermittently, request follow-up tests or a second opinion rather than relying on reassurance alone.
What owners report about visiting
6 community reports｜4/5 details added｜Updated 9/21
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
It works as an early reference. But we still suggest calling to confirm before visiting — especially for walk-ins, wait times or costs.
Your experience helps too
If your experience matches, it makes the data more stable. If it differs, it helps everyone see the other side.
What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported knowing this clinic does not offer TNR / stray assistance — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
KAI VETS is at 144 Tampines Street 12, #01-392, Singapore 521144. It’s about 7 minutes’ walk from Tampines MRT (approx. 585m) and about 8 minutes’ walk from Tampines West MRT (approx. 669m). The clinic is on the ground floor of HDB Block 144 in Tampines.
KAI VETS is open Monday to Saturday: 9:30 AM – 12:00 PM, 2:00 – 7:00 PM; Sunday: Closed.
You can reach KAI VETS at 6980 8504. For general information, visit their website at http://www.kaivets.com/.
You can book by calling the clinic to schedule a slot or by visiting http://www.kaivets.com/ to request an appointment online if available.
Consultation fees vary by clinic and case in Singapore and are not regulated by any government-published fee schedule; the Singapore Veterinary Association does not issue pricing guidelines due to the Competition Act. Please call the clinic for a current consultation quote before visiting, and for procedures ask for an itemised written estimate.
KAI VETS currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
Pet owners rate KAI VETS highly, with a 4.7 out of 5.0 rating from 152 reviews.
For updates and service information, visit the clinic’s website at http://www.kaivets.com/.
Help with one question
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Have you ever been seen here successfully without a reservation?
Anonymous, about 3 seconds
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