4.0
394 reviews
6550 Metral Dr, , BC V9T 2L8
#compassionateCare#euthanasiaSupport#lifeSavingCare+13
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and their ability to accommodate urgent or same‑day needs. Many cited strong medical outcomes, including life‑saving surgeries, thorough explanations, and good follow‑up after visits. Several reviews also highlighted smooth handling of international travel paperwork and supportive, respectful end‑of‑life care.
💬Common Feedback & Suggestions
The most common concern was pricing, with several reviewers noting sharper costs and perceived upselling since a corporate ownership change, and a few switching clinics to save money. There were occasional complaints about communication or phone manner, not always seeing the same vet, and some waits or delays (including one slow lab follow‑up). A couple of reviewers mentioned facility issues (one room odour, a comment about looking run down) and a few felt pressured into services or were unhappy about exam charges. While the majority of reviews are positive, these themes appeared in multiple comments.
🏥Clinic Specialties
- Emergency and same-day appointments
- Soft-tissue and emergency surgery
- End-of-life and euthanasia support
- International travel health certificates and paperwork
- Wellness plans and preventive care
- Spay and neuter services
🏷️Keywords
#compassionateCare#sameDayAppointments#skilledSurgery#endOfLifeSupport#followUpCalls#friendlyStaff#thoroughExplanations#travelPaperworkHelp#wellnessPlans#pricingConcerns#upsellingPressure#corporateOwnershipChanges#longWaits#inconsistentCommunication#cleanlinessMixed
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemized estimate and discuss what’s essential versus optional to manage costs and avoid surprises.
- If you need a quick visit, request the cancellation list or ask about same‑day availability—many reviewers were accommodated this way.
- Let the team know in advance if your pet is anxious or reactive so handling can be adjusted appropriately.
- Book early for imaging or travel documentation to allow time for scheduling and paperwork accuracy.
- If cost is a priority, inquire about wellness plans and clarify who your primary vet will be to maintain continuity.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking Lot for 6439 Portsmouth Rd Businesses
378m6439 Portsmouth Rd Ste D, Nanaimo, BC V9V 1R6, Canada
6551 Aulds Rd Parking
397m6561 Aulds Rd #101, Nanaimo, BC V9S 4E6, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VCA Canada Applecross Animal Hospital is located at 6451 Applecross Rd, Nanaimo, BC V9V 1A3. No nearby transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, nearby parking options include Parking Lot for 6439 Portsmouth Rd Businesses and 6551 Aulds Rd Parking, both about a 5-minute walk away.
VCA Canada Applecross Animal Hospital’s current opening hours were not provided. Call ahead or check the clinic’s website before visiting, especially if your pet needs urgent or same-day care.
A phone number was not provided in the source data. You can contact VCA Canada Applecross Animal Hospital through its website: https://vcacanada.com/applecrossbc.
To book an appointment at VCA Canada Applecross Animal Hospital, use the clinic’s website or call to enquire about availability. Reviews mention that some pet owners were able to access urgent or same-day appointments, so ask about cancellations if your pet needs to be seen quickly.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or surgery, ask for an itemized written estimate; after-hours or emergency care is typically higher. Pet insurance and third-party payment-plan options may help some owners, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what VCA Canada Applecross Animal Hospital accepts.
The clinic summary lists emergency and same-day appointments, along with soft-tissue and emergency surgery. Call ahead to confirm availability, timing, and whether your pet should be seen there or referred to an emergency hospital.
VCA Canada Applecross Animal Hospital has a 4.5 out of 5 rating from 230 reviews. Pet owners often praise the compassionate team, urgent-care accommodation, strong medical outcomes, travel paperwork support, and end-of-life care, while common concerns include pricing, perceived upselling, communication consistency, waits, and mixed comments about facilities.
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Last updated: July 28, 2026