131 reviews
2450 Hayes Rd, , BC V9T 3M3
#compassionateCare#knowledgeableVets#thoroughExplanations+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s surgical expertise and outcomes, citing successful TPLOs, fracture repairs, TECA‑BO, and life‑saving emergency surgeries. Many highlighted compassionate, professional staff who explain procedures clearly, provide text updates and follow‑up calls, and support them through recovery. Smooth scheduling, timely help on short notice, and the team staying late for emergencies were also appreciated.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. One reviewer reported a negative interaction with a manager who came across as accusatory, in contrast to the many others who lauded the team’s kindness and professionalism. Few comments address pricing or wait times, so prospective clients may wish to ask about these details upfront.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO, fracture repair)
- Soft-tissue and ear surgery (TECA-BO, bladder surgery)
- Emergency surgical care (including after-hours cases)
- Lameness evaluation and surgical consultation
- Post-operative recovery support and communication
🏷️Keywords
#skilledSurgeons#successfulOutcomes#compassionateCare#clearCommunication#thoroughExplanations#followUpCalls#emergencyAccommodations#shortNoticeAppointments#friendlyStaff#patientWithQuestions#highTechEquipment#worthTheDrive#efficientTeam#professionalAtmosphere#negativeInteraction#surgerySpecialists
Overall Ratings
🐾Tips for Pet Owners
- Ask about text updates and post-op follow-up calls—they’re commonly provided and help you stay informed during hospital stays.
- If you have an urgent or after-hours concern, call ahead; the team has stayed late to accommodate emergencies.
- Bring a written list of questions—staff are patient and thorough in explaining procedures and after-care.
- If you’re coming from out of town, plan your travel and pickup logistics; several reviewers felt the drive was worth it.
- Confirm scheduling details in advance—the team is responsive with booking and rescheduling when needed.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
ORCA Orthopedic and Referral Centre for Animals is located at 1861 Dufferin Crescent #101, Nanaimo, BC V9S 0B1. No verified transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
ORCA Orthopedic and Referral Centre for Animals's opening hours are not listed in the provided information. Please call ahead or check the clinic website before visiting to confirm current hours and appointment availability.
The provided clinic data does not list a phone number for ORCA Orthopedic and Referral Centre for Animals. You can visit the clinic website at http://www.orcavet.ca/ for contact details and current information.
To book an appointment at ORCA Orthopedic and Referral Centre for Animals, contact the clinic through its website or call to enquire if you have current contact details. Reviews mention responsive scheduling, short-notice help, and rescheduling support, but appointment availability should be confirmed directly with the clinic.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate for any procedure; because ORCA handles urgent and after-hours surgical cases, after-hours fees are typically higher. Pet insurance and third-party payment-plan options may be available in the market generally, but confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some support pet-insurance direct claims or third-party payment plans. Because specific payment details are not provided for ORCA Orthopedic and Referral Centre for Animals, call ahead to confirm before your appointment.
ORCA Orthopedic and Referral Centre for Animals is associated with emergency surgical care, including after-hours cases, according to the provided clinic summary. If your pet has an urgent concern, call ahead to confirm whether the team can accommodate the case and what after-hours fees may apply.
ORCA Orthopedic and Referral Centre for Animals focuses on orthopaedic surgery, soft-tissue and ear surgery, emergency surgical care, lameness evaluations, surgical consultations, and post-operative recovery support. Reported examples include TPLO, fracture repair, TECA-BO, bladder surgery, and follow-up communication during recovery.
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Last updated: July 28, 2026