5.0
31 reviews
1100 Princess Royal Ave #40, , BC V9S 5R5
#compassionateCare#friendlyStaff#clearCommunication+11
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, professional team and the way staff take time to explain diagnoses, options, and aftercare clearly. Many reported fast access to care, including same‑day or weekend appointments and being squeezed in for urgent issues, along with thoughtful follow‑up calls. Reviews also highlight good outcomes across routine care, surgeries, and emergencies, plus a clean, pleasant facility with convenient parking.
💬Common Feedback & Suggestions
While most feedback is positive, a minority raised concerns about long waits or multiple appointment reschedulings. Some felt testing or costs were higher than expected or that prior records weren’t reviewed, leading to duplicate tests; a few described rushed or inconsistent exams and occasional rough handling. There are several serious grievances about adverse outcomes (including ear‑drop reactions and one refusal to triage a choking cat), and a couple of comments about cold bedside manner or front‑desk attitude. These concerns are less common than the praise but recur enough to note.
🏥Clinic Specialties
- Urgent and same-day care (including weekends)
- Soft-tissue surgery (spay/neuter, wound repair, c-sections)
- Dentistry and dental extractions
- Dermatology and allergy management
- Senior pet care and chronic disease support
- Preventive care and vaccinations for puppies and kittens
🏷️Keywords
#compassionateCare#sameDayAppointments#weekendHours#clearCommunication#followUpCalls#emergencyFitIns#thoroughExams#cleanFacility#convenientLocation#ampleParking#fairPricing#loyalClients#notUpselling#longWaits#schedulingIssues#highCostsForSome
Overall Ratings
🐾Tips for Pet Owners
- Call ahead—this clinic often accommodates same‑day and weekend visits, especially for urgent issues.
- Bring prior medical records and ask the vet to review them to help avoid duplicate tests.
- Request a detailed written estimate and discuss which tests or procedures are necessary to manage costs.
- If your pet is anxious, let staff know in advance; they’re patient and can tailor the visit—booking at quieter times may help.
- Plan a little extra time in case of delays, as urgent fit‑ins can affect wait times.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Coastal City Animal Hospital Nanaimo is located at 1849 Dufferin Crescent #105, Nanaimo, BC V9S 0B1. Public transit details were not provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, parking has not been confirmed, so call ahead or check local signage when you arrive.
Coastal City Animal Hospital Nanaimo's opening hours were not provided in the source data. Please call ahead to confirm current hours before visiting, especially for same-day, weekend, or urgent appointments.
A phone number was not provided in the source data. You can contact Coastal City Animal Hospital Nanaimo through its website at https://www.coastalcityanimalhospital.ca/.
You can book an appointment with Coastal City Animal Hospital Nanaimo by using the clinic's website or calling to enquire. Reviews suggest the clinic often accommodates same-day and weekend visits, including urgent concerns, but availability should be confirmed directly with the clinic.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as MSP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or testing; after-hours or urgent care fees are typically higher. Pet insurance and third-party payment-plan options may be worth asking about in general, but confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not listed in the source data. Call ahead to confirm accepted methods, pet-insurance claim support, or any third-party payment-plan options.
Coastal City Animal Hospital Nanaimo is described as offering urgent and same-day care, including weekends, soft-tissue surgery such as spay/neuter, wound repair, and c-sections, dentistry and dental extractions, dermatology and allergy management, senior pet care and chronic disease support, and preventive care and vaccinations for puppies and kittens.
Coastal City Animal Hospital Nanaimo has a 4.4 out of 5 rating from 334 reviews. Pet owners often praise the compassionate staff, clear explanations, follow-up calls, clean facility, convenient location, and access to same-day or weekend care, while some reviews mention long waits, scheduling issues, higher-than-expected costs, duplicate testing concerns, and occasional concerns about bedside manner or handling.
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Last updated: July 28, 2026