371 reviews
368 Kingston Rd W, , ON L1T 3A4
#compassionateCare#friendlyStaff#patientWithReactivePets+12
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and vets who are described as thorough, patient, and highly knowledgeable. Many long‑time clients (some 15–25+ years) say their pets are treated like family, with clear explanations, quick test results, and animals that are actually excited to visit. Reviewers highlighted thoughtful care for seniors and complex cases, as well as a welcoming, positive atmosphere.
💬Common Feedback & Suggestions
A minority of reviews reported customer‑service issues, citing rude or insensitive interactions with specific staff and frustration with communication. A few owners experienced scheduling/availability problems (including cancellations and difficulty getting timely euthanasia appointments). Pricing drew mixed comments: while some found costs reasonable, others reported surprise bills and urged getting estimates up front, especially during brief drop‑off/curbside appointments. There were isolated clinical concerns, including one misdiagnosis report and a nail‑trim injury.
🏥Clinic Specialties
- Feline medicine and gentle cat handling
- Senior and geriatric pet care
- Dentistry and dental procedures
- Routine surgery such as spay/neuter
- Pain and arthritis management
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearExplanations#longTermLoyalty#petLovesVisits#quickTestResults#reasonablePrices#surpriseBills#communicationIssues#bookingChallenges#curbsidePolicyConcerns#rudeStaffReports#professionalVets#supportiveDuringEuthanasia
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed estimate before any procedure and confirm what’s included to avoid surprise costs.
- Book early for surgeries and urgent or end‑of‑life needs, and confirm cancellation and availability policies.
- If drop‑off or curbside protocols are in place, request real‑time updates and a clear summary of what was done.
- Flag any behaviour or anxiety issues in advance so the team can plan handling or sedation appropriately.
- Request copies of test results and timelines; several reviewers reported receiving results within 1–2 days.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Riverside Pet Hospital is located at 110 Ritchie Ave, Ajax, ON L1S 7G5. The closest listed public transit option is Ajax GO, a train station about a 9-minute walk away. No nearby paid parking lot was found in the provided search data; street parking is typically available in this area, but check local signage before leaving your vehicle.
Riverside Pet Hospital asks pet owners to call ahead to confirm current opening hours. Hours can change for holidays, staffing, surgeries, or urgent-care availability, so confirming before you travel is the safest option.
You can contact Riverside Pet Hospital by phone at (905) 683-8080. No website was provided in the clinic data, so calling is the clearest way to ask about hours, appointment availability, and services.
To book an appointment at Riverside Pet Hospital, call the clinic to enquire about availability. Pet owners are advised to book early for surgeries, urgent concerns, and end-of-life appointments, and to confirm cancellation policies when scheduling.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule. Provincial health insurance such as OHIP does not cover pets, so call Riverside Pet Hospital for a current quote and ask for an itemized written estimate before procedures. Pet insurance and third-party payment-plan options may exist in Canada in general, but confirm directly what payment support is available before booking.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but you should call ahead to confirm Riverside Pet Hospital's current payment methods. Some clinics may also support pet-insurance direct claims or third-party payment plans, so ask in advance if you need those options.
Riverside Pet Hospital's provided service summary highlights feline medicine and gentle cat handling, senior and geriatric pet care, dentistry and dental procedures, routine surgery such as spay/neuter, pain and arthritis management, preventive care, and vaccinations. If your pet needs a specific procedure, call to enquire about current availability and whether a consultation is needed first.
Pet-owner feedback for Riverside Pet Hospital is generally positive, especially for compassionate care, friendly staff, thorough exams, clear explanations, cleanliness, and long-term client loyalty. The provided review summary also notes mixed feedback about pricing, communication, scheduling availability, and a few isolated clinical or service concerns, so owners may want to ask for clear estimates and written visit summaries.
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Last updated: July 28, 2026