143 reviews
1965 Salem Rd N #5, , ON L1T 0J9
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the warm, friendly team and a vet who is thorough, patient, and explains options clearly. Many note compassionate handling, follow-up calls after visits or procedures, fair and transparent advice without sales pressure, and pets that are actually excited to come in. Long-time clients describe excellent outcomes over years, from routine care and spays to complex diagnostics and recoveries, and appreciate how the clinic can accommodate urgent needs.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns. A small number of owners felt symptoms were brushed off or a problem was missed (e.g., limping, coughing, worms), and a couple mentioned higher costs or an unsympathetic response when discussing finances. There were also notes about times when new clients couldn’t be accepted, plus one complaint about a confidentiality/communication issue and an isolated misunderstanding during a difficult visit.
🏥Clinic Specialties
- Preventive care, vaccinations and wellness exams
- Spay/neuter and general surgery
- Senior pet care and end-of-life support
- Internal medicine and chronic disease management
- Emergency and urgent case accommodation
- Diagnostic workups and monitoring
🏷️Keywords
#friendlyStaff#compassionateCare#gentleHandling#thoroughExams#clearCommunication#followUpCalls#longTermLoyalty#fairPricing#notPushy#emergencyAccommodation#accommodatesWalkIns#covidProtocols#pricingConcerns#occasionalMisdiagnosis#confidentialityConcerns#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to book—appointments can fill quickly and there have been times when new clients weren’t being accepted.
- If your pet has an urgent issue, phone first; they often accommodate emergencies or same‑day cases even when busy.
- Discuss budget and request estimates up front—the team is generally transparent and aims to avoid unnecessary costs.
- Bring videos or detailed notes of intermittent symptoms to help the vet assess issues that don’t show up in-clinic.
- Expect follow-up calls after visits or procedures—keep your contact details current and your phone handy.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
ProMark Parking
328m71 Old Kingston Rd, Ajax, On L1T 3A6 Suite, Ajax, ON 123, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pickering Village Pet Hospital is located at 41 Church St S, Ajax, ON L1S 6A6. The closest listed public transport option is Ajax GO, a train station about a 15-minute walk away; drivers can also use nearby parking such as ProMark Parking, about a 4-minute walk from the clinic.
Pickering Village Pet Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if your pet needs urgent care or you are a new client.
You can contact Pickering Village Pet Hospital by phone at (905) 683-5711. Calling is the best way to confirm hours, appointment availability, urgent-care options, and current fees.
To book an appointment at Pickering Village Pet Hospital, call ahead and ask about available times. Appointments can fill quickly, and reviews note there have been times when new clients could not be accepted, so it is best to enquire before coming in.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or diagnostics, ask for an itemized written estimate; after-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be available in Canada generally, but you should confirm any specific option directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Pickering Village Pet Hospital currently accepts, including whether any pet-insurance direct claims or third-party payment plans are supported.
Pickering Village Pet Hospital is described as accommodating urgent needs, emergencies, walk-ins, and same-day cases when possible. If your pet has an urgent issue, call first so the team can advise whether they can see your pet and what to do next.
Pet owner feedback is strongly positive, with praise for friendly staff, compassionate handling, thorough exams, clear explanations, follow-up calls, and fair advice without sales pressure. A small number of reviews mention concerns about missed symptoms, costs, communication, or availability for new clients, so it is worth discussing symptoms and budget clearly during booking and consultation.
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Last updated: July 28, 2026