371 reviews
368 Kingston Rd W, , ON L1T 3A4
#compassionateCare#friendlyStaff#patientWithReactivePets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the compassionate, knowledgeable vets and support staff who take time to explain diagnoses, medications, and next steps without pressure. Many highlight gentle, fear‑free handling of anxious pets and thoughtful follow‑ups. Rehabilitation services—especially laser therapy and the underwater treadmill—are frequently credited with clear mobility improvements, and several reviewers noted prompt, sometimes same‑day appointments. Long‑term loyalty with clients returning for years to decades is a recurring theme.
💬Common Feedback & Suggestions
Overall sentiment is very positive, but a minority report front‑desk and scheduling frustrations, including appointment mix‑ups, unconsulted time changes, and long waits on the phone or at the clinic. Perceptions of cost vary: while some mention fair or rescue‑friendly pricing, others felt certain services (notably dental care, imaging, or urgent visits) were expensive or not clearly explained. A few reviews also mention inconsistent experiences in recent years, including rare concerns about diagnosis or interactions with reception.
🏥Clinic Specialties
- Rehabilitation and mobility therapy (laser therapy, underwater treadmill)
- Dentistry and dental procedures
- Exotic and small mammal care (rabbits, guinea pigs, hamsters)
- Diagnostic imaging and lab work (X‑rays, bloodwork)
- Soft‑tissue surgery and urgent care
- Fear‑free handling for anxious pets
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyStaff#clearCommunication#respectfulOfChoices#fearFreeHandling#rehabilitationServices#laserTherapy#underwaterTreadmill#quickAppointments#followUpCalls#schedulingIssues#longWaits#priceyForSome#cleanClinic
Overall Ratings
🐾Tips for Pet Owners
- Confirm your appointment time a day in advance and allow a buffer, as a few reviewers experienced rescheduling or long phone waits.
- If your pet is anxious or mobility‑impaired, ask about fear‑free techniques and the rehab options (laser therapy and underwater treadmill).
- Discuss treatment options and costs upfront; reviewers say the team explains choices well and can tailor plans to your needs.
- For urgent issues, call ahead—several reviewers were accommodated with same‑day or very quick visits.
- Provide up‑to‑date contact details so you can receive prompt follow‑ups and test results.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Ajax Animal Hospital is located at 369 Finley Ave #3, Ajax, ON L1S 2E2. The closest listed public transport option is Ajax GO, a train station about a 16-minute walk away. Street parking is typically available in this area, but check local signage before leaving your vehicle.
Ajax Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially helpful before visiting for urgent concerns or if your schedule is tight.
You can contact Ajax Animal Hospital by phone at (905) 683-6430. Calling is the best option for confirming hours, appointment availability, services, and current fees.
To book an appointment at Ajax Animal Hospital, call the clinic directly to enquire about available times. Review feedback suggests some pets have been accommodated quickly or even same day, but it is a good idea to confirm your appointment time in advance.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance do not cover pets. Call Ajax Animal Hospital for a current quote, and ask for an itemized written estimate before procedures such as dentistry, imaging, surgery, or rehabilitation. Pet insurance and third-party payment-plan options may be available in the wider Canadian market, but call ahead to confirm what applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, so call ahead to confirm accepted payment methods before your appointment.
Street parking is typically available near Ajax Animal Hospital, as no nearby paid parking lot was found in the provided Google Places parking search. Check posted signage for time limits, restrictions, or permit rules before your visit.
Ajax Animal Hospital is noted for rehabilitation and mobility therapy, including laser therapy and an underwater treadmill. The clinic summary also lists dentistry, exotic and small mammal care for rabbits, guinea pigs, and hamsters, diagnostic imaging and lab work, soft-tissue surgery, urgent care, and fear-free handling for anxious pets.
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Last updated: July 28, 2026