375 reviews
369 Finley Ave #3, , ON L1S 2E2
#compassionateCare#knowledgeableVets#friendlyStaff+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, welcoming team and a calm, compassionate veterinarian who clearly explains options and answers questions without rushing. Many noted excellent handling of anxious pets, seniors, cats and dogs, and appreciated follow-up calls/emails. Reported outcomes were strong, with successful treatments and procedures ranging from pancreatitis recovery and routine spays to complex TPLO surgeries.
💬Common Feedback & Suggestions
While the sentiment is overwhelmingly positive, a small number of reviewers felt the medical assessment missed the mark or that little was done during an urgent visit. Pricing feedback was mixed, with some citing reasonable costs but others mentioning inconsistent or high fees, add-ons (food/supplements), and being charged additional exam fees for follow-up vaccines. One older review described a distressing euthanasia experience and another mentioned a rude front-desk interaction. Overall, concerns were the exception rather than the rule.
🏥Clinic Specialties
- Orthopaedic TPLO surgery
- Spay and neuter procedures
- Senior pet care and end-of-life support
- Canine and feline internal medicine (e.g., pancreatitis)
- Anxiety-sensitive handling for dogs and cats
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#anxiousPetsHandledWell#longTermClients#surgicalExpertise#tploSurgery#sameDayAppointments#responsiveFollowUps#cleanFacility#flexibleBooking#mixedPricingFeedback#upsellingConcerns#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Ask for written estimates and clarify exam fees for booster shots or follow-up visits to avoid pricing surprises.
- If your pet is anxious, mention it when booking—reviewers say the team adjusts handling to keep pets calm.
- Call ahead for same-day availability; several reviewers reported the clinic was flexible and responsive by phone.
- Discuss treatment options and expected outcomes during the visit—the team is known for explaining choices clearly and providing follow-ups.
- If purchasing diets or supplements, confirm the return policy at the time of sale.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Salem Animal Hospital is located at 1965 Salem Rd N #5, Ajax, ON L1T 0J9. No subway, light-rail or train station was found within walking distance, so driving may be the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route. Street parking is typically available in this area, but check posted signage before leaving your vehicle.
Salem Animal Hospital asks pet owners to call ahead to confirm current opening hours. Hours can change for holidays, staffing or urgent cases, so it is best to verify before visiting.
You can contact Salem Animal Hospital by phone at (905) 686-0364. Calling is the best way to confirm hours, availability, appointment options and current fees.
To book an appointment at Salem Animal Hospital, call the clinic to ask about available times. Review feedback mentions flexible booking and same-day availability in some cases, but availability should be confirmed directly with the clinic.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance do not cover pets. Call Salem Animal Hospital for a current quote, and ask for an itemized written estimate before procedures or follow-up care. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly whether any option applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Salem Animal Hospital currently accepts, including whether any pet-insurance direct claims or payment-plan options are available.
Based on the review summary, Salem Animal Hospital is associated with orthopaedic TPLO surgery, spay and neuter procedures, senior pet care, end-of-life support, canine and feline internal medicine such as pancreatitis care, and anxiety-sensitive handling for dogs and cats.
Pet owner feedback for Salem Animal Hospital is generally very positive, with strong satisfaction noted for medical expertise, service attitude, convenience, cleanliness and recommendability. Owners often praise the kind team, clear communication, calm handling of anxious pets, and follow-up contact, while some feedback mentions mixed pricing experiences and isolated concerns about urgent care, add-ons or front-desk interactions.
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Last updated: July 28, 2026