Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviewers highlighted caring, professional vets who are thorough in diagnosis and clear in explaining treatment options, with successful procedures and attentive follow-ups. Friendly staff, a clean and spacious clinic, and the ability to secure last‑minute slots or short waits at times were also appreciated.
💬Common Feedback & Suggestions
The most frequent concerns were rude or defensive interactions and poor communication or empathy from some staff, along with a few reports of medication or treatment missteps. Owners also cited difficulty booking urgent appointments, unresponsive WhatsApp or stock issues, late‑fee policies, and mixed views on pricing.
🏥Clinic Specialties
- Vaccinations
- Spay/Neuter surgery
- Dental procedures
- Tumor/lump removal and cancer care
- General diagnostics and blood tests
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book early for weekends and urgent cases, and confirm vaccine/food stock before heading down.
- If your pet is weak or tests are inconclusive, explicitly ask whether ER referral is advisable.
- Request your preferred vet and ask for itemized estimates to understand options and costs.
- Use WhatsApp for updates, but call if replies lag; arrive a bit early and clarify any late‑fee policies in advance.
What owners report about visiting
3 community reports｜3/5 details added｜Updated 9/2
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Clinic map clarity
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Ohana VetCare is at 258 Pasir Ris Street 21, #04-01, Singapore 510258. As there isn’t an MRT within easy walking distance, the simplest options are to take a taxi/ride-hailing directly to the address, catch a bus to stops along Pasir Ris Street 21 and walk to No. 258, or drive and set your GPS to the full address.
They are open Monday to Sunday: 10:00 AM – 12:00 PM, 2:00 – 6:00 PM, and 7:00 – 9:00 PM.
You can contact Ohana VetCare at +65 6282 9070. For more information, visit https://www.ohanavetcare.com.sg/.
Call the clinic to book an appointment; you can also visit their website for clinic information before you go.
In Singapore, veterinary fees aren’t regulated and there’s no government-published fee schedule, so prices vary by clinic; please call Ohana VetCare for a current consultation quote before visiting. For any procedures, ask the clinic for an itemised written estimate.
Ohana VetCare currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
Pet owners rate Ohana VetCare 4.1 out of 5, based on 329 reviews.
Yes, they are open on Saturdays and Sundays, and they offer evening hours daily from 7:00 – 9:00 PM.
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Have you ever been seen here successfully without a reservation?
Anonymous, about 3 seconds