4.2
60 reviews
151 Serangoon North Ave. 2, #01-65 Serangoon North Village, 550151
#ExperiencedVet#ClearExplanations#GentleHandling+7
Allpets & Aqualife Clinic
What owners report about visiting
3 community reports｜2/5 details added｜Updated 7/28
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Visit-experience reports differ — more owner input is welcome.
Can you rely on it
This suggests it may vary by time of day, vet roster, crowd levels or department. We suggest calling to confirm before visiting.
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Your experience helps everyone tell whether this is a one-off or a common situation.
What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviewers highlighted caring, professional vets and nurses who explain clearly, follow up diligently, and handle both routine care and complex procedures well. Successes were frequently noted for dental work and emergency surgeries, as well as for exotic pets such as birds, terrapins/turtles, and fish.
💬Common Feedback & Suggestions
A number of reviewers reported misdiagnoses or rough handling leading to poor outcomes, along with long waits and difficulty getting appointments. Some also mentioned inconsistent communication or policies and bills that felt steep or had hidden costs.
🏥Clinic Specialties
- Dental procedures and oral surgery
- Avian medicine and surgery
- Terrapin/turtle care including lung infection, shell rot, and follicular stasis
- Emergency and critical care including pyometra and respiratory crises
- Aquatic pet care for fish and koi
🏷️Keywords
#ExoticPetCare#AvianVet#ReptileVet#AquaticPets#DentalCare#EmergencyCare#CaringStaff#ClearExplanations#StrongFollowUp#ReasonablePrices#BookAhead#LongWaits
Overall Ratings
🐾Tips for Pet Owners
- Book appointments early and budget extra time on visit day; last-minute or walk-in slots are sometimes possible but not guaranteed.
- Ask for itemized estimates and clarify refill/medication policies in advance to avoid surprise costs or extra revisit requirements.
- If you have an exotic pet, request an exotics-experienced veterinarian at booking and bring prior records or videos of symptoms.
- For surgeries or dental procedures, discuss risks, anesthesia plans, and post-op care; request progress updates and schedule follow-up checks promptly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:30〜13:00 | |||||||
| 15:00〜19:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Allpets & Aqualife Clinic is at 24 Jalan Kelulut, Seletar Hills Estate, Singapore 809041 (Serangoon). There’s no MRT within walking distance, so the easiest way is by taxi/ride-hail or driving; buses serve the Seletar Hills area—use your maps app to plan the best route.
They’re open Monday to Saturday: 9:30am–1:00pm and 3:00pm–7:30pm. No Sunday hours are listed; call ahead to confirm operating times on your visit day.
Call +65 6481 3700 for appointments and general enquiries. You can also visit http://www.allpetsaqualife.com/ for more information.
Call the clinic to reserve a slot, and check the website for updates. Book early and budget extra time on the day; last‑minute or walk‑in slots are sometimes possible but not guaranteed.
Consultation fees in Singapore aren’t regulated and vary by clinic, so please call the clinic for a current quote before visiting. For procedures, ask for an itemised written estimate in advance; if your pet needs urgent or after‑hours care, note that emergency fees are typically higher.
Allpets & Aqualife Clinic currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
The clinic provides emergency and critical care (e.g., pyometra and respiratory crises) but is not a 24‑hour hospital; stated hours are Mon–Sat 9:30am–1:00pm and 3:00pm–7:30pm. For after‑hours emergencies, call ahead to check availability or proceed to a 24‑hour facility.
The clinic offers dental procedures and oral surgery; avian medicine and surgery; terrapin/turtle care (lung infection, shell rot, and follicular stasis); emergency and critical care; and aquatic pet care for fish and koi, including support for exotic pets.
The clinic is rated 4.2 out of 5.0 based on 408 reviews. Pet owners praise caring, professional vets and nurses with clear explanations, diligent follow‑up, and successes in dental work, emergency surgeries, and exotic pets; common feedback mentions occasional misdiagnoses or rough handling, long waits and booking difficulty, inconsistent communication or policies, and bills that felt steep or had hidden costs.
Advance booking is recommended as walk‑ins are only sometimes available and not guaranteed. If you have an exotic pet, request an exotics‑experienced veterinarian when booking and bring prior records or videos of symptoms.
Help with one question
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Have you ever been seen here successfully without a reservation?
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Last updated: 2 June 2026