Pets Avenue Veterinary Clinic (River Valley)

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Many owners highlighted life-saving care and smooth recoveries from surgeries and emergencies, with clear explanations and attentive follow-ups. The team’s empathy, patience, and efficiency—especially during late-night or urgent cases—were consistently praised.

💬Common Feedback & Suggestions

Some reviewers cited unexpected or high bills, add-on treatments without prior consent, and pressure to proceed with pricier options. A few mentioned rushed or curt phone communication and occasional scheduling or long wait issues.

🏥Clinic Specialties

  • Emergency and urgent care
  • Soft tissue surgery and sterilisation
  • Toxic ingestion and foreign body management
  • Urologic issues including urinary retention/urethral blockage
  • Gastrointestinal conditions including diarrhea and HGE

🏷️Keywords

#EmergencyCare#LateNightConsults#SoftTissueSurgery#ToxicIngestion#UrinaryBlockage#GastrointestinalCare#CompassionateTeam#DetailedExplanations#WhatsAppSupport#CleanClinic#EfficientTriage#PriceConcerns

Overall Ratings

🐾Tips for Pet Owners

  • For urgent issues, call ahead or use the clinic’s urgent/WhatsApp line and share key details; they often accommodate late-night cases.
  • Ask for an itemised estimate and treatment plan before procedures; confirm consent for sedation, bandaging, and any add-ons to avoid bill surprises.
  • Double-confirm appointment times on the day and arrive early for routine visits to minimise delays.
  • Bring prior records, videos of symptoms, and prepare questions; request written discharge instructions and clarify follow-up charges.
📊 **Overall Ratings** - Medical Expertise: 88% satisfied - Service Attitude: 90% satisfied - Convenience: 95% satisfied - Pricing: 22% satisfied - Cleanliness: 100% satisfied - Recommendability: 96% satisfied 👍 **What Pet Owners Praised** Many owners highlighted life-saving care and smooth recoveries from surgeries and emergencies, with clear explanations and attentive follow-ups. The team’s empathy, patience, and efficiency—especially during late-night or urgent cases—were consistently praised. 💬 **Common Feedback & Suggestions** Some reviewers cited unexpected or high bills, add-on treatments without prior consent, and pressure to proceed with pricier options. A few mentioned rushed or curt phone communication and occasional scheduling or long wait issues. 🏥 **Clinic Specialties** - Emergency and urgent care - Soft tissue surgery and sterilisation - Toxic ingestion and foreign body management - Urologic issues including urinary retention/urethral blockage - Gastrointestinal conditions including diarrhea and HGE 🏷️ **Tags** #EmergencyCare #LateNightConsults #SoftTissueSurgery #ToxicIngestion #UrinaryBlockage #GastrointestinalCare #CompassionateTeam #DetailedExplanations #WhatsAppSupport #CleanClinic #EfficientTriage #PriceConcerns 🐾 **Tips for Pet Owners** - For urgent issues, call ahead or use the clinic’s urgent/WhatsApp line and share key details; they often accommodate late-night cases. - Ask for an itemised estimate and treatment plan before procedures; confirm consent for sedation, bandaging, and any add-ons to avoid bill surprises. - Double-confirm appointment times on the day and arrive early for routine visits to minimise delays. - Bring prior records, videos of symptoms, and prepare questions; request written discharge instructions and clarify follow-up charges.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

Condition info coming soon

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

Condition info coming soon

Abortion, Termination of Pregnancy

Condition info coming soon

Breeding, Timing

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Cryptorchidism

Condition info coming soon

Contact

Clinic phone
6993 0333

Opening Hours

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Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

241 River Valley Rd, #02-01, Singapore 238298

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Pets Avenue Veterinary Clinic (River Valley) is at 241 River Valley Rd, #02-01, Singapore 238298 in River Valley. It’s about 4 minutes’ walk from Fort Canning MRT and about 8 minutes’ walk from Dhoby Ghaut MRT. If you’re driving or taking a taxi, enter the full address for the most direct route.

They are open daily (Monday to Sunday) from 9:00 AM – 12:30 PM, 2:00 – 5:00 PM, and 6:00 PM – 12:00 AM.

You can contact the clinic at +65 6993 0333 for appointments and enquiries. You can also visit their website at https://www.petsavenuevet.com/urgentcarevet.

To book, call the clinic to schedule a slot or visit their website (https://www.petsavenuevet.com/urgentcarevet) to request an appointment.

Consultation fees in Singapore vary by clinic and are not regulated, so it’s best to call the clinic for a current quote before visiting. For any procedures, ask the clinic for an itemised written estimate so you understand what’s included.

Pets Avenue Veterinary Clinic (River Valley) currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.

Yes, the clinic is open on both Saturdays and Sundays from 9:00 AM – 12:30 PM, 2:00 – 5:00 PM, and 6:00 PM – 12:00 AM; public holiday hours may differ, so please call ahead to confirm.

Pet owners rate the clinic 4.4 out of 5.0 based on 132 reviews. Reviews can change over time, so check recent feedback for the latest experiences.

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Source: Google Maps