329 reviews
6 Sin Ming Rd, #01-04 Sin Ming, Tower 2, 575585
#FearFreeHandling#ExoticPetFriendly#EmergencyVet+11
Pets Avenue Veterinary Clinic (Upper Thomson)
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviewers highlighted compassionate, gentle vets who explain diagnoses and treatment options clearly and thoroughly. Surgical and complex-case care earned frequent praise, including spay/neuter, dental procedures, splenectomy, cardiology consults, and senior/end‑of‑life support, with responsive follow-ups and prompt communication via calls/WhatsApp.
💬Common Feedback & Suggestions
Some owners reported inconsistent front-desk phone etiquette, occasional scheduling/wait issues, and one medication error. Pricing was a recurring concern for a few reviewers, including higher-than-expected medication costs and limited price transparency or pre‑notification of charges.
🏥Clinic Specialties
- Surgery and anesthesia care including spay/neuter, dental procedures, splenectomy, and growth removal
- Senior and end-of-life care
- Internal medicine for complex cases such as kidney disease and immune‑mediated anemia, including blood transfusion support
- Dermatology and allergy management
- Cardiology assessments and follow‑up
🏷️Keywords
#CompassionateCare#SkilledVets#ClearExplanations#SurgeryExpertise#SeniorPetCare#PalliativeCare#ComplexCases#AllergyDermatology#Cardiology#EmergencySupport#ResponsiveTeam#EasyBooking#WhatsAppSupport#CleanClinic#LongTermTrust#NoHardSell#PriceTransparency
Overall Ratings
🐾Tips for Pet Owners
- For urgent or after-hours issues, call ahead to request an emergency slot; if advised to go 24-hour, proceed promptly.
- Ask for an itemized estimate and medication prices before treatment to avoid bill surprises; confirm if any tests or add-ons are chargeable.
- Double-check medication names, usage, and labels at the counter; clarify post-op or home-care instructions before leaving.
- Book early for preferred vets and bring prior test results; use WhatsApp or calls for faster scheduling and follow-up queries.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pets Avenue Veterinary Clinic (Upper Thomson) is at 193 Upper Thomson Rd, Singapore 574338 (Bishan). The nearest MRT is Upper Thomson (about 4 minutes’ walk, 300m), and Marymount is also nearby (about 6 minutes’ walk, 519m).
They are open Monday to Friday: 9:00 AM – 12:30 PM, 2:00 – 5:00 PM, 6:00 – 9:30 PM; Saturday: 9:00 AM – 12:30 PM, 2:00 – 5:00 PM; Sunday: 9:00 AM – 12:30 PM, 2:00 – 5:00 PM.
Call 6259 0555 to reach Pets Avenue Veterinary Clinic (Upper Thomson). You can also visit their website at https://www.petsavenuevet.com/ for clinic information and updates.
To book an appointment, please call the clinic during opening hours. You can also visit https://www.petsavenuevet.com/ to enquire or check for any booking updates.
Consultation fees in Singapore are not regulated and vary by clinic, so please call the clinic for a current quote before visiting. For procedures, ask the clinic for an itemised written estimate so you understand the expected costs.
Pets Avenue Veterinary Clinic (Upper Thomson) currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
Pet owners rate the clinic 4.7 out of 5 based on 192 Google reviews.
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