Acacia Vet & Surgery

What owners report about visiting

1 community reports|1/5 details added|Updated 7/20

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Many reviewers praised the vets and nurses for being gentle, patient and empathetic, with clear explanations and solid aftercare. Successful diagnoses and treatments for skin, ear and dental issues, urgent slots when needed, kind handling of anxious pets, and reasonable, transparent pricing with no hard selling were frequently highlighted.

💬Common Feedback & Suggestions

The most common concerns were long waits or crowding, limited opening hours or unexpected closures, and admin lapses like poor wait-time communication or prescription errors. Some felt service quality varied when preferred vets weren’t available, noted steep walk-in fees, and cited isolated cases of rough handling and one serious surgical incident.

🏥Clinic Specialties

  • Skin allergies and dermatology
  • Dental procedures and dental surgery/scaling
  • Sterilization and soft-tissue surgery
  • Ear infections and otitis care
  • Gastrointestinal issues such as diarrhea and Giardia

🏷️Keywords

#GentleVets#ClearExplanations#SkinAllergyCare#DentalSurgery#EarInfectionTreatment#ReasonablePrices#NoUpselling#UrgentAppointments#AnxiousPetsHandling#FriendlyStaff#LongTermPatrons#CrowdedAtTimes

Overall Ratings

🐾Tips for Pet Owners

  • Book appointments in advance to avoid long waits and higher walk-in charges; call ahead if coming near closing time.
  • Confirm which vet will be attending and request your preferred doctor when scheduling.
  • Ask for a written cost estimate before and after procedures or surgery to avoid surprises.
  • If your pet is anxious, request accommodations such as exams in the waiting area and bring familiar treats for positive reinforcement.
📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 92% satisfied - Convenience: 56% satisfied - Pricing: 94% satisfied - Cleanliness: 75% satisfied (limited data, for reference only) - Recommendability: 90% satisfied 👍 **What Pet Owners Praised** Many reviewers praised the vets and nurses for being gentle, patient and empathetic, with clear explanations and solid aftercare. Successful diagnoses and treatments for skin, ear and dental issues, urgent slots when needed, kind handling of anxious pets, and reasonable, transparent pricing with no hard selling were frequently highlighted. 💬 **Common Feedback & Suggestions** The most common concerns were long waits or crowding, limited opening hours or unexpected closures, and admin lapses like poor wait-time communication or prescription errors. Some felt service quality varied when preferred vets weren’t available, noted steep walk-in fees, and cited isolated cases of rough handling and one serious surgical incident. 🏥 **Clinic Specialties** - Skin allergies and dermatology - Dental procedures and dental surgery/scaling - Sterilization and soft-tissue surgery - Ear infections and otitis care - Gastrointestinal issues such as diarrhea and Giardia 🏷️ **Tags** #GentleVets #ClearExplanations #SkinAllergyCare #DentalSurgery #EarInfectionTreatment #ReasonablePrices #NoUpselling #UrgentAppointments #AnxiousPetsHandling #FriendlyStaff #LongTermPatrons #CrowdedAtTimes 🐾 **Tips for Pet Owners** - Book appointments in advance to avoid long waits and higher walk-in charges; call ahead if coming near closing time. - Confirm which vet will be attending and request your preferred doctor when scheduling. - Ask for a written cost estimate before and after procedures or surgery to avoid surprises. - If your pet is anxious, request accommodations such as exams in the waiting area and bring familiar treats for positive reinforcement.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

Condition info coming soon

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

Condition info coming soon

Abortion, Termination of Pregnancy

Condition info coming soon

Breeding, Timing

View condition info

Cryptorchidism

Condition info coming soon

Contact

Clinic phone
6481 6889

Opening Hours

MonTueWedThuFriSatSun
10:00〜13:00
10:00〜14:00
14:00〜17:00
16:00〜20:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

338 Ang Mo Kio Ave 1, #01-1671 Teck Ghee Court, Singapore 560338

Open in Google Maps

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Acacia Vet & Surgery is at 338 Ang Mo Kio Ave 1, #01-1671 Teck Ghee Court, Singapore 560338. It’s about 8 minutes’ walk from Ang Mo Kio MRT; if taking a taxi or ride-hail, ask to drop off at Teck Ghee Court, Block 338, #01-1671.

Acacia Vet & Surgery is open Mon 10:00–14:00, 16:00–20:00; Tue Closed; Wed–Fri 10:00–14:00, 16:00–20:00; Sat & Sun 10:00–13:00, 14:00–17:00. Hours may change on public holidays, so please call ahead to confirm.

You can contact Acacia Vet & Surgery at 6481 6889. For clinic information, you can also visit their webpage: https://www.pawlyclinic.com/clinics/acacia-veterinary-clinic.

You can book by calling the clinic or visiting their webpage to check availability. To avoid long waits or higher walk-in charges, it’s best to secure an appointment in advance and request your preferred vet when scheduling.

Consultation fees in Singapore vary by clinic and are not regulated, so please call the clinic for a current quote before visiting. For procedures or surgery, ask for an itemized written estimate to understand what’s included.

Acacia Vet & Surgery currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.

Acacia Vet & Surgery offers care for skin allergies and dermatology, dental procedures including scaling and dental surgery, sterilization and soft-tissue surgery, ear infections and otitis care, and gastrointestinal issues such as diarrhea and Giardia.

Pet owners rate Acacia Vet & Surgery 4.6 out of 5 based on 180 reviews. Many praise the gentle, patient vets and nurses, clear explanations, successful treatment of skin, ear and dental issues, urgent appointment slots when needed, and reasonable, transparent pricing without hard selling. Common feedback includes long waits or crowding, limited hours or unexpected closures, admin lapses like poor wait-time communication or occasional prescription errors, higher walk-in fees, and isolated concerns about handling and one serious surgical incident.

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Last updated: 2 June 2026