What owners report about visiting

4 community reports|3/5 details added|Updated 8/18

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

Now collecting the questions owners want answered.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Many owners praised the vets (especially Dr. Carol and team) for being professional, patient, and clear in their explanations, with gentle handling of anxious pets and compassionate end‑of‑life care. Pricing was often described as affordable and transparent, with no hard upselling and thorough surgical aftercare guidance.

💬Common Feedback & Suggestions

The most frequent concern was poor responsiveness: phone lines often unanswered, WhatsApp delays, and appointment mix‑ups or long waits, with some reporting refusals for emergencies or walk‑ins. A number of reviews cited clinical issues such as missed or conflicting diagnoses, ineffective treatments, and one serious post‑op complication, alongside complaints about unsympathetic or disorganized front‑desk service and uncomfortable seating.

🏥Clinic Specialties

  • Urinary tract issues in cats
  • Sterilization and post‑operative care
  • Dental scaling and extractions
  • Ear conditions including ear mites and infections
  • Exotic pet consults such as terrapins

🏷️Keywords

#ProfessionalVets#ClearExplanations#GentleHandling#AffordablePricing#TransparentBilling#HardToReachByPhone#AppointmentIssues#LimitedEmergencyAcceptance#FrontDeskMixed#DetailedAftercare#CommunitySupport#ExoticsCare

Overall Ratings

🐾Tips for Pet Owners

  • Book early via WhatsApp and reconfirm the appointment a day before; avoid relying on the landline and note registration cut‑off times.
  • For urgent cases, prepare a backup emergency clinic; this clinic may not accept walk‑ins or emergencies near closing.
  • Request an itemized estimate upfront for procedures like sterilization or dental work, including drugs and anesthesia, to avoid bill surprises.
  • If your pet has ear/eye or urinary symptoms, ask about appropriate tests (e.g., ear swab, urinalysis) and clarify aftercare instructions before leaving.
📊 **Overall Ratings** - Medical Expertise: 82% satisfied - Service Attitude: 66% satisfied - Convenience: 19% satisfied - Pricing: 82% satisfied - Cleanliness: 50% satisfied (limited data, for reference only) - Recommendability: 63% satisfied 👍 **What Pet Owners Praised** Many owners praised the vets (especially Dr. Carol and team) for being professional, patient, and clear in their explanations, with gentle handling of anxious pets and compassionate end‑of‑life care. Pricing was often described as affordable and transparent, with no hard upselling and thorough surgical aftercare guidance. 💬 **Common Feedback & Suggestions** The most frequent concern was poor responsiveness: phone lines often unanswered, WhatsApp delays, and appointment mix‑ups or long waits, with some reporting refusals for emergencies or walk‑ins. A number of reviews cited clinical issues such as missed or conflicting diagnoses, ineffective treatments, and one serious post‑op complication, alongside complaints about unsympathetic or disorganized front‑desk service and uncomfortable seating. 🏥 **Clinic Specialties** - Urinary tract issues in cats - Sterilization and post‑operative care - Dental scaling and extractions - Ear conditions including ear mites and infections - Exotic pet consults such as terrapins 🏷️ **Tags** #ProfessionalVets #ClearExplanations #GentleHandling #AffordablePricing #TransparentBilling #HardToReachByPhone #AppointmentIssues #LimitedEmergencyAcceptance #FrontDeskMixed #DetailedAftercare #CommunitySupport #ExoticsCare 🐾 **Tips for Pet Owners** - Book early via WhatsApp and reconfirm the appointment a day before; avoid relying on the landline and note registration cut‑off times. - For urgent cases, prepare a backup emergency clinic; this clinic may not accept walk‑ins or emergencies near closing. - Request an itemized estimate upfront for procedures like sterilization or dental work, including drugs and anesthesia, to avoid bill surprises. - If your pet has ear/eye or urinary symptoms, ask about appropriate tests (e.g., ear swab, urinalysis) and clarify aftercare instructions before leaving.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
6569 1627

Opening Hours

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Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

519 Jurong West Street 52, Singapore 640519

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Vets for Pets is at 519 Jurong West Street 52, Singapore 640519 in Jurong West. The clinic is about a 5 minutes' walk from Lakeside MRT (approximately 379m). If you’re taking a taxi or driving, set your map/GPS to the full address for the most direct route.

Vets for Pets is open Monday to Friday: 10:00 AM – 12:00 PM, 2:30 – 8:00 PM; Saturday: 10:00 AM – 12:00 PM, 2:00 – 5:00 PM; Sunday: 12:00 – 4:00 PM.

You can contact Vets for Pets at 6569 1627 for appointments and enquiries. You can also reach them via their Facebook page: http://www.facebook.com/vetsforpetsclinic.

To book an appointment, call the clinic during opening hours or message them via their Facebook page: http://www.facebook.com/vetsforpetsclinic. For urgent concerns, please call to inquire availability before heading down.

Consultation fees in Singapore are not regulated and vary by clinic, so it’s best to call the clinic for a current quote before visiting. For any procedures or diagnostics, ask the clinic for an itemised written estimate so you understand the expected costs.

Vets for Pets currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.

Vets for Pets is rated 3.8 out of 5.0 based on 278 Google reviews, reflecting a mix of positive experiences and areas for improvement according to pet owners.

Yes, Vets for Pets is open on Sundays from 12:00 – 4:00 PM. Public holiday hours may differ, so please check their Facebook page or call ahead to confirm before you visit.

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Source: Google Maps