Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many owners praised the vets (especially Dr. Carol and team) for being professional, patient, and clear in their explanations, with gentle handling of anxious pets and compassionate end‑of‑life care. Pricing was often described as affordable and transparent, with no hard upselling and thorough surgical aftercare guidance.
💬Common Feedback & Suggestions
The most frequent concern was poor responsiveness: phone lines often unanswered, WhatsApp delays, and appointment mix‑ups or long waits, with some reporting refusals for emergencies or walk‑ins. A number of reviews cited clinical issues such as missed or conflicting diagnoses, ineffective treatments, and one serious post‑op complication, alongside complaints about unsympathetic or disorganized front‑desk service and uncomfortable seating.
🏥Clinic Specialties
- Urinary tract issues in cats
- Sterilization and post‑operative care
- Dental scaling and extractions
- Ear conditions including ear mites and infections
- Exotic pet consults such as terrapins
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book early via WhatsApp and reconfirm the appointment a day before; avoid relying on the landline and note registration cut‑off times.
- For urgent cases, prepare a backup emergency clinic; this clinic may not accept walk‑ins or emergencies near closing.
- Request an itemized estimate upfront for procedures like sterilization or dental work, including drugs and anesthesia, to avoid bill surprises.
- If your pet has ear/eye or urinary symptoms, ask about appropriate tests (e.g., ear swab, urinalysis) and clarify aftercare instructions before leaving.
What owners report about visiting
6 community reports|3/5 details added|Updated 10/5
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Several owners have reported bringing their pet here for a consultation.
Can you rely on it
It works as an early reference. But we still suggest calling to confirm before visiting — especially for walk-ins, wait times or costs.
Your experience helps too
If your experience matches, it makes the data more stable. If it differs, it helps everyone see the other side.
What owners say
Early reports: walk-in visits may be unreliable — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vets for Pets is at 519 Jurong West Street 52, Singapore 640519 in Jurong West. The clinic is about a 5 minutes' walk from Lakeside MRT (approximately 379m). If you’re taking a taxi or driving, set your map/GPS to the full address for the most direct route.
Vets for Pets is open Monday to Friday: 10:00 AM – 12:00 PM, 2:30 – 8:00 PM; Saturday: 10:00 AM – 12:00 PM, 2:00 – 5:00 PM; Sunday: 12:00 – 4:00 PM.
You can contact Vets for Pets at 6569 1627 for appointments and enquiries. You can also reach them via their Facebook page: http://www.facebook.com/vetsforpetsclinic.
To book an appointment, call the clinic during opening hours or message them via their Facebook page: http://www.facebook.com/vetsforpetsclinic. For urgent concerns, please call to inquire availability before heading down.
Consultation fees in Singapore are not regulated and vary by clinic, so it’s best to call the clinic for a current quote before visiting. For any procedures or diagnostics, ask the clinic for an itemised written estimate so you understand the expected costs.
Vets for Pets currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
Vets for Pets is rated 3.8 out of 5.0 based on 278 Google reviews, reflecting a mix of positive experiences and areas for improvement according to pet owners.
Yes, Vets for Pets is open on Sundays from 12:00 – 4:00 PM. Public holiday hours may differ, so please check their Facebook page or call ahead to confirm before you visit.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Anonymous, about 3 seconds
