4.4
178 reviews
Bukit Batok Street 11, #01-248, 650151
#RabbitSavvy#ExoticsVet#DentalSurgery+9
My Family Vet Clinic and Surgery Pte Ltd
What owners report about visiting
8 community reports｜5/5 details added｜Updated 8/29
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Several owners have reported bringing their pet here for a consultation.
Can you rely on it
It works as an early reference. But we still suggest calling to confirm before visiting — especially for walk-ins, wait times or costs.
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What owners say
Early reports: walk-in visits may be unreliable — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported that cost explanations were not always clear — we suggest asking directly.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported knowing this clinic does not offer TNR / stray assistance — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many praised the vet’s compassion and dedication, with clear explanations, follow-up communication, and successful treatments across dogs, cats, and birds. A few noted fair or transparent charges, emergency prioritization, and the ability to accommodate walk-ins.
💬Common Feedback & Suggestions
The most frequent complaints were extremely long waiting times and perceived upselling of tests or medications that drove up bills. Several owners mentioned consent and transparency concerns, being unable to accompany pets, rushed consults, and inconsistent advice.
🏥Clinic Specialties
- Spay/neuter surgery
- Avian and small-exotics care
- Urinary tract issues and blockages
- Skin and dermatology problems
- Emergency and critical surgery
🏷️Keywords
#CaringTeam#DetailedExplanations#EmergencyPriority#WalkInClinic#LongWaits#HighBillConcerns#UpsellingConcerns#ConsentMatters#AvianCare#ExoticsFriendly#Dermatology#UTICases
Overall Ratings
🐾Tips for Pet Owners
- Arrive early, register first, and plan for long waits; bring water, a portable fan, and be ready to step away and return when called.
- Ask for an itemized estimate before tests or procedures, set a budget cap, and approve only what you understand and agree is necessary.
- Clarify the purpose and urgency of each test or medication; request alternatives and expected outcomes, especially for routine visits or vaccinations.
- For surgeries or injections, confirm aftercare plans and potential side effects, and request to accompany your pet when appropriate or get regular updates.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
My Family Vet Clinic and Surgery Pte Ltd is located at 265 Bukit Batok East Ave 4, #01-403, Singapore 650265. It’s about 14 minutes’ walk from Bukit Batok MRT; if you’re driving or taking a taxi, head to HDB Block 265 along Bukit Batok East Ave 4.
Opening hours are: Monday: 11:00 AM – 9:00 PM; Tuesday: Closed; Wednesday: 11:00 AM – 9:00 PM; Thursday: 11:00 AM – 9:00 PM; Friday: 11:00 AM – 9:00 PM; Saturday: 11:00 AM – 5:00 PM; Sunday: 11:00 AM – 5:00 PM.
You can reach My Family Vet Clinic and Surgery Pte Ltd at +65 8102 6966 for enquiries and appointments. You may also visit their website at https://myfamilyvetclinicandsurgery.com/.
To book an appointment, please call the clinic to schedule a suitable time, or visit their website for the latest booking options and updates.
Consultation fees in Singapore vary by clinic and are not regulated by a government fee schedule, so it’s best to call the clinic for a current quote before visiting. For procedures, ask the clinic for an itemised written estimate so you understand what’s included.
My Family Vet Clinic and Surgery Pte Ltd currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
My Family Vet Clinic and Surgery Pte Ltd has a 3.3 out of 5.0 rating based on 520 reviews, so experiences vary — consider reading recent reviews to see if it fits your pet’s needs.
For updates and clinic information, visit their website: https://myfamilyvetclinicandsurgery.com/.
Help with one question
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Have you ever been seen here successfully without a reservation?
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