4.2
105 Google reviews
1 Vista Exchange Grn, #01-15 The Star Vista, 138617
#ExperiencedVets#HolisticCare#CompassionateStaff+9
Gentle Oak Veterinary Clinic
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviewers highlighted compassionate, patient vets who explain conditions and options clearly, avoid unnecessary tests, and handle pets gently. Numerous accounts mention successful outcomes in complex cases and long-term trust built over years of care.
💬Common Feedback & Suggestions
Frequent concerns include hard-to-get appointments, long waits, and surcharges for walk-ins or late arrivals, alongside perceptions of high or inconsistent pricing. A few reviews noted admin/billing hiccups and occasional diagnostic/report/reporting issues.
🏥Clinic Specialties
- Cardiology and echocardiography
- Dentistry and dental surgery/extractions
- Dermatology and allergy management
- Kidney/CKD and internal medicine
- End-of-life and palliative care
🏷️Keywords
#compassionatecare#clearcommunication#conservativeTreatment#cardiology#dentalSurgery#skinAllergies#CKDcare#endOfLifeSupport#longWaits#walkInSurcharge#priceyMeds#cleanClinic#secondOpinions#trustedForYears
Overall Ratings
🐾Tips for Pet Owners
- Book early and reconfirm your appointment; arrive on time to avoid walk-in/late surcharges and long waits.
- For complex cases, request a senior vet and ask for written reports plus itemized estimates; review bills before paying.
- If you must walk in, call ahead to check expected wait times and any surcharges; bring essentials to keep pets comfortable in a tight waiting area.
- Discuss test and treatment options upfront, including cost-friendly alternatives or fewer tests if appropriate.
What owners report about visiting
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gentle Oak Veterinary Clinic is at Blk 21 Ghim Moh Rd, #01-225, Singapore 270021. It’s about a 5-minute walk from Buona Vista MRT (around 407 m) and about 10 minutes from Holland Village MRT (around 785 m); follow signs towards Ghim Moh Road once you exit the station.
They are open daily from 9:00 AM – 12:00 PM and 2:00 – 7:00 PM, Monday through Sunday.
For appointments and enquiries, call 6250 8001. You can also visit their website at http://www.gentleoakvet.com.sg/ for general information.
Call the clinic to schedule an appointment. You can also check their website for the latest clinic updates and any booking instructions; same-day slots may be limited, so call ahead to confirm availability.
Consultation fees in Singapore vary by clinic and are not regulated, so it’s best to call the clinic for a current quote before visiting. For procedures or surgeries, ask the clinic for an itemised written estimate so you understand all expected charges.
Gentle Oak Veterinary Clinic currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
The clinic is well-reviewed, with a 4.5 out of 5.0 rating from 351 reviews at the time of listing; as experiences can vary, you may wish to read recent reviews online for more context.
Yes, they are open on Sundays from 9:00 AM – 12:00 PM and 2:00 – 7:00 PM; do call ahead to confirm availability before you go.
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