293 reviews
283 Outram Rd, 169068
#ClearExplanations#PatientStaff#CleanClinic+8
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Many reviewers praised Dr. Tan’s thorough, detailed explanations and strong medical knowledge, with several noting successful outcomes and careful, conservative advice. Staff are often described as friendly, caring, and professional, and some highlighted reliable appointment management and after-hours availability.
💬Common Feedback & Suggestions
The most frequent concern is high or non-transparent pricing, with multiple mentions of expensive consultations, procedures, and medication. A subset of reviews cited unprofessional or brusque interactions and, in a few cases, dissatisfaction with treatment thoroughness or communication.
🏥Clinic Specialties
- Dermatology and skin conditions
- Internal medicine
- Rabbit medicine including E. cuniculi
- Eye conditions and ophthalmology
- Dentistry and teeth scaling
🏷️Keywords
#DetailedExplanations#CaringStaff#ThoroughCheckups#AfterHoursAvailable#Pricey#PriceTransparencyConcerns#Dermatology#InternalMedicine#RabbitSpecialist#SecondOpinionFriendly#LongTermPatrons#ClearCommunication
Overall Ratings
🐾Tips for Pet Owners
- Request an itemized estimate for all tests, medications, and procedures before proceeding, and clarify any follow-up costs.
- Ask about the consultation fee structure, including time-based increments or after-hours surcharges, to avoid bill surprises.
- For wounds, ear/eye issues, or skin problems, confirm what specific treatments will be performed on the spot and what home care is required.
- Book appointments in advance to minimize waiting, and bring past medical records to streamline diagnosis and reduce unnecessary repeat tests.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
5-Fluorouracil (5-FU) Toxicosis
Abscessation
Acetaminophen (APAP) Toxicosis
Actinomycosis and Nocardia
Acute Abdomen
Acute Diarrhea
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 14:00〜16:30 | |||||||
| 20:30〜22:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VET@RV is at 78 Indus Rd, #01-487 Indus Garden, Singapore 161078. It’s about 8 minutes’ walk from Tiong Bahru MRT and about 8 minutes’ walk from Havelock MRT; if you’re taking a taxi or ride-hail, set the drop-off to Indus Garden on Indus Road.
VET@RV is typically open Mon 2:00pm–4:30pm and 8:30pm–10:30pm; Wed 2:00pm–4:30pm; Thu 2:00pm–4:30pm and 8:30pm–10:30pm; Fri 2:00pm–4:30pm; Sat 2:00pm–4:30pm; closed on Tue and Sun. Hours can change, so please call ahead or check the website before visiting.
You can reach VET@RV at 6271 0665 for appointments and enquiries. Their website is http://www.vetatrv.com/ for more information.
To book, call the clinic or visit their website to check appointment availability and details. Book in advance to minimise waiting, and bring your pet’s past medical records to help the vet assess quickly.
Consultation fees at VET@RV are not regulated in Singapore and vary by clinic and case, so please call the clinic for a current quote before visiting. For any procedure or tests, ask for an itemised written estimate, and clarify the consultation fee structure (e.g., time-based increments or possible after-hours surcharges) to avoid bill surprises.
VET@RV currently accepts cash as the primary payment method. PayNow and other digital options may be available — please call ahead to confirm.
VET@RV’s noted areas include dermatology and skin conditions, internal medicine, rabbit medicine (including E. cuniculi), eye conditions and ophthalmology, and dentistry such as teeth scaling.
VET@RV is rated 3.6 out of 5.0 based on 90 reviews, with many praising Dr. Tan’s thorough explanations, strong medical knowledge, and caring staff, plus some noting reliable appointment management and after-hours availability. Common feedback includes concerns about higher or less transparent pricing and, in some cases, brusque interactions or communication issues.
Bring your pet’s past medical records and book ahead to reduce waiting. Before any treatment, request an itemised estimate covering tests, medications, procedures, and potential follow-up costs, and ask about the consultation fee structure (including any after-hours surcharges). For skin, ear/eye, or wound issues, confirm what treatments will be done on the spot and the required home care.
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Last updated: 2 June 2026