502 reviews
9220 Number 3 Rd, , BC V7A 1V9
#compassionateCare#knowledgeableVets#friendlyFrontDesk+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the warm, compassionate manner of the vets, nurses and reception team, especially during euthanasia, serious illness and stressful visits. Many reviews describe careful explanations, thorough exams, good follow-up and confidence that pets were in capable hands. The clinic is also praised for helping a wide range of animals, including cats, dogs, horses, rabbits, birds, a lamb and a ram, with several owners saying they would recommend the team or keep returning.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a small number raise serious concerns about communication, costs and aftercare. A few owners reported appointments running late, unexpected or high fees, feeling pushed towards extra treatment, or not receiving enough information after procedures. One review also describes distress after not being called before a bird was euthanised, so owners may want to be explicit about contact preferences and consent expectations.
🏥Clinic Specialties
- Compassionate end-of-life care
- Equine veterinary care
- Emergency and after-hours care
- Small animal medicine and surgery
- Rabbit and bird care
- Dental and eye-related treatment
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#knowledgeableVets#thoroughExams#followUpCare#endOfLifeSupport#equineCare#afterHoursCare#rabbitCare#birdCare#newPremises#easyParking#sameDayAppointments#pricingConcerns#appointmentDelays
Overall Ratings
🐾Tips for Pet Owners
- Ask for an estimate before treatment if cost is a concern, as a few owners found fees higher than expected.
- For end-of-life decisions, clearly state whether you want to be called before any final action is taken.
- Book with extra time in your day, as one review noted appointments were often not on time.
- Mention the species and urgency when booking, as reviews suggest the team triages bookings and sees a wide range of animals.
- If your pet is anxious or needs special handling, tell the team early; many owners praised their gentle approach with nervous or unwell animals.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 09:00〜15:00 | |||||||
| 09:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Town and Country Vet (Nelson) is located in Richmond, Tasman 7020. No train, ferry or light-rail station was found within walking distance, so driving is likely to be the easiest option; street parking is typically available in the suburb, but check local signage. For public transport, use Google Maps to find the nearest bus route before you travel.
Town and Country Vet (Nelson) is open Monday to Friday from 8:00am to 5:30pm, Saturday from 9:00am to 4:00pm, and Sunday from 9:00am to 3:00pm. Hours can change on public holidays, so check ahead before visiting.
You can contact Town and Country Vet (Nelson) on (03) 544 1200, or visit the clinic website at https://tcvet.co.nz/ for online information.
You can book an appointment by contacting Town and Country Vet (Nelson) directly or using the clinic website for booking information. When booking, mention your pet's species, symptoms and urgency, as reviews suggest the team sees a wide range of animals and may triage appointments.
Veterinary consultation fees in New Zealand vary by clinic and are not government-regulated. Call the clinic for a current quote, and for surgery, dental work, eye treatment or other procedures, ask for an itemised written estimate before treatment. After-hours or emergency care usually costs more than standard appointments. Pet owners in New Zealand generally rely on private pet insurance or payment-plan options in general terms, as ACC does not cover pets.
Most New Zealand vet clinics commonly accept EFTPOS, Visa and Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but you should call ahead to confirm the payment options available for your visit.
Town and Country Vet (Nelson) is associated with emergency and after-hours care in the review summary. If your pet needs urgent help, call ahead to explain the situation, confirm availability and ask about any after-hours fees before you travel.
Town and Country Vet (Nelson) has a 4.7 out of 5 rating from 286 reviews. Pet owners often praise the compassionate vets, nurses and reception team, careful explanations, thorough exams, follow-up care and support during serious illness or end-of-life visits. A small number of reviews mention concerns about costs, communication, appointment delays and aftercare, so it is sensible to ask questions clearly and request estimates when needed.
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Last updated: 16 July 2026