94 reviews
8980 Number 3 Rd #100, , BC V6Y 2E8
#compassionateCare#friendlyStaff#thoroughExams+13
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, professional team and the vets’ clear communication and follow‑up. Many reported excellent outcomes across routine care, urgent visits, and complex cases (including successful surgeries and hard‑to‑find diagnoses), and several noted gentle handling of anxious or touch‑averse pets. Reviewers also valued the clinic’s skill with small mammals and other exotics, as well as practical help with travel paperwork and microchipping.
💬Common Feedback & Suggestions
While reviews are largely positive, common concerns focus on convenience: busy phone lines, long holds, occasional long waits, and a few appointment mix‑ups or strict late‑arrival policies. A minority of reviewers mentioned pricing surprises or perceived upselling, urging better cost transparency. There were a few reports of adverse outcomes or mistakes (e.g., ear‑cleaning complications, a double vaccination, and one grooming coat issue). Overall sentiment remains favourable, but clearer estimates and smoother scheduling would improve the experience.
🏥Clinic Specialties
- Exotic and small‑mammal medicine (rabbits, ferrets, rats, hamsters, chinchillas)
- Reptile care (bearded dragons)
- Soft‑tissue surgery and spay/neuter
- Emergency and urgent care
- Senior pet care and end‑of‑life support
- Travel health certificates and microchipping
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyFrontDesk#longTermClients#exoticsAndSmallMammals#emergencyFitIns#clearExplanations#fairPricing#costAssistance#cleanFacility#phoneHoldTimes#appointmentMixUps#longWaits#pricingConcerns#rareComplications#groomingAvailable
Overall Ratings
🐾Tips for Pet Owners
- Book early and double‑check your appointment time; arrive a bit ahead of schedule to avoid issues with late arrivals.
- If the phone lines are busy, consider texting the clinic for quick guidance, as some reviewers found this effective in urgent situations.
- Ask for a written estimate and provide treatment consent preferences up front to avoid unexpected charges.
- Tell staff if your pet is anxious or touch‑averse so they can tailor handling and make the visit gentler.
- For exotics, grooming, or travel paperwork, confirm availability and bring any required documents to streamline your visit.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Rideau Park Resource Centre Parking
407m8560 Demorest Dr, Richmond, BC V7A 4M1, Canada
Lot #1619 - Mayfair Court
650m8140 Williams Rd, Richmond, BC V7A 1G4, Canada
Lot #1619 - Mayfair Court
773m8071 Ryan Rd, Richmond, BC V7A 2E4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Richmond Animal Hospital is located at 9220 Number 3 Rd, Richmond, BC V7A 1V9. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, nearby parking options include Rideau Park Resource Centre Parking, about a 5-minute walk away, and Lot #1619 - Mayfair Court, about 8 to 10 minutes away.
Richmond Animal Hospital's current opening hours were not provided. Please call ahead or check the clinic website before visiting, especially for urgent care, grooming, exotics, or travel paperwork.
Richmond Animal Hospital can be contacted through its website at https://richmondanimalhospital.ca/?utm_campaign=gmb. A phone number was not provided in the source data, so check the clinic website or Google Business Profile for the most current contact details.
To book an appointment at Richmond Animal Hospital, use the clinic website or call to enquire about availability. Reviews suggest booking early, double-checking your appointment time, and arriving a little ahead of schedule because the clinic can be busy.
Consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call to enquire about the current consultation fee, and ask for an itemized written estimate before procedures or treatment plans; because the clinic is noted for emergency and urgent care, after-hours or urgent fees may be higher. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods Richmond Animal Hospital currently accepts.
Richmond Animal Hospital is noted for emergency and urgent care, including some reviewer comments about urgent fit-ins. Availability may vary by day and staffing, so call ahead to confirm whether they can see your pet and whether after-hours or urgent-care fees apply.
Richmond Animal Hospital is noted for exotic and small-mammal medicine, including rabbits, ferrets, rats, hamsters and chinchillas, as well as reptile care for bearded dragons. Other listed services include soft-tissue surgery, spay and neuter, senior pet care, end-of-life support, travel health certificates, microchipping, urgent care, and grooming availability.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026