Steveston Veterinary Hospital

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the warm, compassionate team and how clearly vets explain conditions and treatment options. Many mentioned gentle handling for anxious pets, same-day help for urgent issues, and strong surgical outcomes (from mass removals to orthopaedic procedures). Long-time clients highlighted trust built over years and noted the clinic is clean and well kept.

💬Common Feedback & Suggestions

A minority reported concerns about diagnostic accuracy or delayed diagnosis, including a few serious cases. Some felt pricing could be high and cited fees for records or rechecks, and one-off perceptions of upselling or splitting appointments. A few reviewers described inconsistent experiences with specific vets or front-desk demeanour, and noted limited weekend hours or times when emergencies weren’t accepted. Overall sentiment is very positive, with these issues appearing in a small portion of reviews.

🏥Clinic Specialties

  • Orthopaedic surgeries (patella and cruciate ligament)
  • Soft‑tissue and cancer surgery (anal gland tumours, mass removals)
  • Low‑stress handling for anxious pets
  • Feline urinary and internal medicine care
  • Senior pet care and end‑of‑life support

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#gentleHandling#anxiousPets#surgicalExpertise#emergencyHelp#sameDayAppointments#longTermClients#cleanFacility#reasonablePrices#pricingConcerns#mixedReception#limitedWeekendHours#someMisdiagnoses#highlyRecommended

Overall Ratings

🐾Tips for Pet Owners

  • For urgent issues, call early in the day—reviewers were often accommodated with same‑day appointments when they phoned ahead.
  • Discuss costs up front, including potential recheck or records fees, and ask if multiple services (e.g., vaccines with other visits) can be combined.
  • Let staff know if your pet is anxious; they can prepare a room or use comfort measures to make the visit easier.
  • Bring a valid prescription if you’re purchasing therapeutic diets or certain medications, as the clinic follows prescription policies.
  • Check the clinic’s hours—especially on weekends—and plan ahead, as availability for emergencies may be limited at times.
📊 **Overall Ratings** - Medical Expertise: 88% satisfied - Service Attitude: 91% satisfied - Convenience: 84% satisfied - Pricing: 69% satisfied - Cleanliness: 94% satisfied - Recommendability: 93% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the warm, compassionate team and how clearly vets explain conditions and treatment options. Many mentioned gentle handling for anxious pets, same-day help for urgent issues, and strong surgical outcomes (from mass removals to orthopaedic procedures). Long-time clients highlighted trust built over years and noted the clinic is clean and well kept. 💬 **Common Feedback & Suggestions** A minority reported concerns about diagnostic accuracy or delayed diagnosis, including a few serious cases. Some felt pricing could be high and cited fees for records or rechecks, and one-off perceptions of upselling or splitting appointments. A few reviewers described inconsistent experiences with specific vets or front-desk demeanour, and noted limited weekend hours or times when emergencies weren’t accepted. Overall sentiment is very positive, with these issues appearing in a small portion of reviews. 🏥 **Clinic Specialties** - Orthopaedic surgeries (patella and cruciate ligament) - Soft‑tissue and cancer surgery (anal gland tumours, mass removals) - Low‑stress handling for anxious pets - Feline urinary and internal medicine care - Senior pet care and end‑of‑life support 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #gentleHandling #anxiousPets #surgicalExpertise #emergencyHelp #sameDayAppointments #longTermClients #cleanFacility #reasonablePrices #pricingConcerns #mixedReception #limitedWeekendHours #someMisdiagnoses #highlyRecommended 🐾 **Tips for Pet Owners** - For urgent issues, call early in the day—reviewers were often accommodated with same‑day appointments when they phoned ahead. - Discuss costs up front, including potential recheck or records fees, and ask if multiple services (e.g., vaccines with other visits) can be combined. - Let staff know if your pet is anxious; they can prepare a room or use comfort measures to make the visit easier. - Bring a valid prescription if you’re purchasing therapeutic diets or certain medications, as the clinic follows prescription policies. - Check the clinic’s hours—especially on weekends—and plan ahead, as availability for emergencies may be limited at times.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

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Contact

Opening Hours

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Map

Clinic Address

7020 Francis Rd, Richmond, BC V7E 6A7

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Steveston Veterinary Hospital is located at 7020 Francis Rd, Richmond, BC V7E 6A7. No public transit station data was provided for this clinic, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.

Steveston Veterinary Hospital's current opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting, especially on weekends or for urgent needs.

You can contact Steveston Veterinary Hospital through its website at https://www.stevestonvethospital.com/. A phone number was not provided in the source data.

To book an appointment at Steveston Veterinary Hospital, use the clinic's website or call to enquire about availability. For urgent issues, reviewers suggest contacting the clinic early in the day, as some pet owners reported being accommodated with same-day appointments when they phoned ahead.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, ask about recheck or records fees if relevant, and request an itemized written estimate before procedures; if urgent or after-hours care is needed, fees are typically higher. Pet insurance and third-party payment-plan options may help some owners, but availability should be confirmed directly with the clinic or provider.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but specific payment methods were not provided for Steveston Veterinary Hospital. Call ahead to confirm accepted payments, insurance claim options, or third-party payment-plan availability.

Steveston Veterinary Hospital is noted for orthopaedic surgeries such as patella and cruciate ligament procedures, soft-tissue and cancer-related surgery including mass removals and anal gland tumours, feline urinary and internal medicine care, senior pet care, end-of-life support, and low-stress handling for anxious pets.

Steveston Veterinary Hospital is rated 4.6 out of 5.0 from 263 reviews, with strong praise for compassionate care, clear explanations, gentle handling, cleanliness, and surgical outcomes. Some owners raised concerns about pricing, recheck or records fees, diagnostic experiences, limited weekend hours, and occasional inconsistent service, but overall sentiment is very positive.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026