4.4
91 reviews
38 Centre St, Thornhill, ON L4J 1E9
#compassionateCare#knowledgeableVets#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, compassion, and clear communication—from reception through to the veterinarians. Reviews highlight thorough assessments, transparent discussion of care options and costs, and attentive follow‑up calls. Many report excellent outcomes for procedures such as dental work and extractions, spays/neuters, and urgent or emergency care, with pets recovering well. The clinic is frequently described as clean, welcoming, and comfortable, with timely appointments often accommodated on short notice.
💬Common Feedback & Suggestions
While the vast majority of feedback is very positive, a few reviews raised concerns about pricing, including an expensive kitten vaccination and charges when bringing multiple pets in the same visit. There are isolated but serious complaints about diagnostic accuracy and accountability, and one older allegation regarding a poor surgical outcome and staff honesty. A couple of reviewers also expressed dissatisfaction after ownership changes and with specific staff interactions. These appear to be outliers compared with the overwhelmingly favourable experiences reported.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft‑tissue surgery and spay/neuter
- Emergency and trauma care
- Allergy and dermatology management
- Senior and end‑of‑life care
- Rabbit and small‑mammal care
🏷️Keywords
#compassionateCare#thoroughExplanations#transparentPricing#fairPricing#followUpCalls#emergencyCare#dentalCare#surgeryAndNeuter#cleanClinic#welcomingEnvironment#easyAppointments#longTermClients#endOfLifeSupport#knowledgeableStaff#priceConcerns#newOwnerConcerns
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemized estimate and discuss treatment options up front—the team is transparent about choices and costs.
- If you plan to bring multiple pets to the same appointment, confirm the current fee policy to avoid surprises.
- For urgent issues, call ahead—several reviewers were accommodated the same day or seen immediately.
- Consider them for dental or surgical needs; many owners reported smooth procedures and strong recoveries.
- Make sure your contact details are up to date so you don’t miss their post‑visit check‑ins and follow‑up calls.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Tovim
196m10504 Islington Ave., Vaughan, ON L0J 1C0, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dean Veterinary Hospital is located at 10435 Islington Ave., Kleinburg, ON L0J 1C0, in Vaughan. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route. Nearby parking includes Tovim, about a 2-minute walk away.
Dean Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. Hours can change, so confirm before visiting, especially for urgent concerns or same-day appointment requests.
You can contact Dean Veterinary Hospital by phone at (905) 893-7068. Calling is the best way to confirm hours, availability, fees, and appointment options.
To book an appointment at Dean Veterinary Hospital, call the clinic to enquire about available times. Review feedback suggests the clinic has accommodated timely appointments and some short-notice urgent visits, but availability should always be confirmed directly.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call Dean Veterinary Hospital for a current quote, and ask for an itemized written estimate before procedures such as dental work, surgery, or extractions. For emergency or trauma cases, ask whether urgent-care or after-hours fees apply, as after-hours fees are typically higher where applicable. Pet insurance and third-party payment-plan options may exist in Canada, but confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what Dean Veterinary Hospital currently accepts, including whether any pet-insurance claim support or third-party payment-plan options are available.
Dean Veterinary Hospital is described as providing emergency and trauma care, and reviewers mention some urgent cases being seen quickly or on short notice. For any urgent concern, call ahead before travelling so the team can advise whether they can see your pet and what to do next.
Dean Veterinary Hospital is associated with dentistry and dental extractions, soft-tissue surgery, spay and neuter procedures, emergency and trauma care, allergy and dermatology management, senior and end-of-life care, and rabbit and small-mammal care. Ask the clinic directly which services are currently available for your pet's specific needs.
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Last updated: July 28, 2026