164 reviews
unit 104, 545 N Rivermede Rd, , ON L4K 4H1
#compassionateCare#clearCommunication#gentleHandling+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring staff and knowledgeable vets who take time to explain things and make pets comfortable. Many long‑term clients (spanning years to over a decade) reported reliable care, fair or reasonable pricing, and even lifesaving outcomes. Several noted quick help in urgent situations, including holiday availability and same‑day acceptance, as well as the convenience of an on‑site pharmacy and pet food. Grooming was frequently highlighted positively, especially for anxious or rescue pets.
💬Common Feedback & Suggestions
A small but notable minority reported poor customer service, citing rude interactions or dismissive communication, including a receptionist refusing an emergency appointment. There were a few adverse experiences: one complaint of grooming injuries and trauma, and one dog with significant swelling after vaccinations. Some reviewers felt prices were high or that there was pressure to pursue tests, and a few disliked policies such as not allowing owners in the exam room at times or requiring a prescription to purchase certain diets. Appointment availability was usually good, but a couple of people struggled to be seen urgently or found no doctor on site and were referred elsewhere.
🏥Clinic Specialties
- Preventive care and vaccinations
- Grooming and coat care
- Gentle handling of anxious or aggressive pets
- Urgent and same-day appointments
- On-site pharmacy and prescription diets
- Compassionate end-of-life support
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#gentleHandling#groomingServices#longTermClients#fairPricing#emergencyHelp#accommodatingTeam#convenientLocation#onSitePharmacy#appointmentIssues#occasionalRudeStaff#pricingConcerns#groomingConcerns
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviews suggest they often accommodate same‑day or holiday emergencies, but availability can vary and you may be referred to an ER if no doctor is on site.
- If booking grooming, discuss your pet’s sensitivities and desired trim length in advance; several owners had great results with anxious pets, while one reported clipper irritation.
- Ask for written estimates and discuss treatment options up front to align on costs, as a few reviewers felt pricing or testing recommendations were high.
- If you need a prescription diet, bring a current prescription or have your regular vet send one, since they may not dispense certain foods without it.
- If you prefer to be present during exams, confirm the current exam‑room policy when scheduling, as it has varied at times.
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Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Northview Pet Hospital is located at 8611 Weston Rd unit#5, Woodbridge, ON L4L 9P1 in Vaughan. The closest listed public transit station is Vaughan Metropolitan Centre, a metro station about a 33-minute walk away, so driving or checking a local bus route through Google Maps or the local transit agency may be more practical. Street parking is typically available in the area, but check posted signage before leaving your vehicle.
Northview Pet Hospital's opening hours are not listed in the provided information, so call ahead to confirm current hours before visiting.
You can contact Northview Pet Hospital by phone at (905) 264-6085.
To book an appointment at Northview Pet Hospital, call the clinic directly and ask about the next available visit. For grooming, urgent concerns, prescription diets, or if you prefer to be present during the exam, confirm the relevant details when scheduling.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or testing, ask for an itemized written estimate before you approve care. After-hours or urgent visits, when available, are typically more expensive. Pet insurance and third-party payment-plan options may exist generally in Canada, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Northview Pet Hospital currently accepts, including whether any pet-insurance direct claim or third-party payment-plan options are available.
The provided review summary mentions urgent and same-day appointments, including some holiday availability, but also notes that availability can vary and pets may be referred elsewhere if no doctor is on site. For urgent symptoms, call ahead before going in and be prepared to contact an emergency veterinary hospital if needed.
Based on the provided review summary, pet owners often praise Northview Pet Hospital for friendly staff, knowledgeable veterinarians, gentle handling, grooming support, fair or reasonable pricing, and long-term reliable care. Some negative feedback mentions customer-service issues, grooming concerns, pricing concerns, pressure around testing, and occasional difficulty being seen urgently.
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Last updated: July 28, 2026