4.2
191 reviews
750 Macdonell St, , ON P7B 4A6
#compassionateCare#skilledVets#friendlyStaff+13
What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the team’s compassion and friendliness, especially around end‑of‑life care where staff were described as gentle, patient, and clear in explaining each step. Many cited skilled veterinarians who delivered strong outcomes (including saving pets in emergencies), thoughtful follow‑up calls, and low‑stress handling for anxious animals. Several long‑time clients and comments like “best vet in town” highlight consistent, trusted care over many years.
💬Common Feedback & Suggestions
Common concerns focused on access and logistics: long phone hold times, delays and long waits at appointments, difficulty booking, and periods of not accepting new clients (including refusals for non‑clients during emergencies). Pricing drew regular criticism, with reports of rising costs, perceived upselling, and policies such as a fee to be present during euthanasia or strict payment requirements. A few reviewers reported brusque or insensitive customer service experiences, and some noted tight parking. While many reviews are very positive, these operational and cost issues were raised often.
🏥Clinic Specialties
- Euthanasia and end-of-life care
- Emergency and urgent care
- Preventive care and vaccinations
- Soft-tissue surgery
- Low-stress handling for anxious pets
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#endOfLifeSupport#emergencyHelp#skilledVets#longWaits#phoneDelays#hardToBook#notAcceptingNewClients#expensivePricing#paymentPolicies#parkingChallenges#busyClinic#sameDayAppointments#followUpCalls
Overall Ratings
🐾Tips for Pet Owners
- Book early and build in extra time—reviewers report long phone waits and busy appointment schedules; use the dedicated medication/food reorder lines if available.
- If you’re a new or out‑of‑town client, confirm their ability to see your pet (especially for emergencies) and ask about any non‑client limitations in advance.
- Ask about fees and policies ahead of time (e.g., being present during euthanasia and payment requirements) to avoid surprises.
- Plan for parking and potential wait times by arriving a bit early and keeping your phone on for call‑backs from the team.
- For urgent concerns, clearly state the severity; some reviewers were accommodated with same‑day or next‑day appointments when the situation warranted it.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Fort William Clinic Parking Lot
491mThunder Bay, ON P7B 0A1, Canada
Moose Lot
648mRegional Health Sciences Centre, Thunder Bay, ON P7B 0A1, Canada
Lot 1
750mSanders Dr, Thunder Bay, ON P7B 7A5, Canada
Bear Lot
771mRegional Health Sciences Centre, Thunder Bay, ON P7B 7A5, Canada
Coyote Lot
788mRegional Health Sciences Centre Emergency Room, Parking lot, Thunder Bay, ON P7B 6V4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Northwestern Veterinary Hospital is located at 1160 Oliver Rd, Thunder Bay, ON P7B 7A4. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; nearby parking includes Fort William Clinic Parking Lot, about a 6-minute walk away. You can also check Google Maps or the local Thunder Bay Transit service for the nearest bus route.
Northwestern Veterinary Hospital's current opening hours were not listed in the provided data. Call ahead to confirm today's hours before visiting, especially if your pet needs urgent care.
You can contact Northwestern Veterinary Hospital by phone at (807) 345-3353. Calling ahead is recommended because reviewers have reported busy phone lines and occasional hold times.
Call the clinic to book an appointment and confirm whether they are currently accepting new clients. Pet owners reported that the clinic can be busy and sometimes difficult to book, so it is best to arrange routine visits early and clearly explain the urgency if your pet needs same-day care.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or treatment plans, ask for an itemized written estimate before approving care. After-hours or urgent-care fees are typically higher, and pet insurance or third-party payment-plan options may be worth discussing in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the provided data does not confirm this clinic's exact payment methods. Call ahead to confirm accepted payment options, payment timing, and whether any pet-insurance direct claims or third-party payment plans are available.
The review summary lists emergency and urgent care among Northwestern Veterinary Hospital's noted services, and some pet owners reported same-day or next-day help when the situation was serious. Call ahead to confirm current emergency availability, especially if you are a new or out-of-town client, because reviewers noted that non-client limitations may apply.
Pet owners often praise Northwestern Veterinary Hospital for compassionate care, friendly staff, skilled veterinarians, clear communication, follow-up calls, and gentle end-of-life support. Common concerns include long phone waits, appointment delays, difficulty booking, higher perceived pricing, strict payment policies, and tight parking.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Nearby Veterinary Clinics
4.3
276 reviews
920 Carrick St, , ON P7B 7C6
#compassionateCare#friendlyStaff#knowledgeableVets+13
Source: Google Maps
Last updated: July 28, 2026