4.1
418 reviews
1160 Oliver Rd, , ON P7B 7A4
#compassionateCare#friendlyStaff#clearCommunication+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, knowledgeable team and the way vets take time to explain options. Many mention being fit in for emergencies, thoughtful end‑of‑life care, and successful outcomes from surgeries and dental procedures. Reviewers also highlight friendly reception, attentive technicians, and strong care for seniors and exotic small mammals.
💬Common Feedback & Suggestions
The most common concerns were high or rising prices, with several noting costs felt steep for procedures like dental work or quill removal. Access can be difficult, especially for new clients or urgent cases, and a few people reported slow phone response or being turned away when the clinic was busy. There are scattered reports of brusque or rude receptionist interactions and one or two cases of dissatisfaction with treatment outcomes. Overall tone is positive, but expectations around availability and costs should be set upfront.
🏥Clinic Specialties
- Exotic and small mammal medicine (rabbits, hedgehogs, guinea pigs, ferrets)
- Emergency and urgent care
- Soft‑tissue and orthopaedic surgery
- Dentistry and dental surgery
- Senior pet care and counselling
- Compassionate euthanasia and aftercare
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#emergencyAccommodations#endOfLifeSupport#exoticsExpertise#surgicalSuccess#clearExplanations#limitedAvailability#newClientsNotAccepted#phoneResponseIssues#pricey#transparentBilling#rudeReceptionReports#longTimeClients#cleanClinic
Overall Ratings
🐾Tips for Pet Owners
- If you’re a new client or have an urgent case, call early and be persistent—availability can be limited and non‑clients may be declined during busy periods.
- Ask for written estimates and discuss treatment options in advance; several owners felt pricing was high and appreciated clear cost breakdowns.
- For exotic pets (rabbits, guinea pigs, hedgehogs, ferrets), request a vet experienced with small mammals when booking.
- In emergencies, explain symptoms clearly and ask if they can triage or suggest alternatives (some reviewers were referred to virtual or other options when the clinic was full).
- If you have a preference for a specific vet due to past positive experiences, request them when scheduling to maintain continuity of care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
777 Memorial Ave Parking
727m644 Central Ave, Thunder Bay, ON P7A 4K8, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Thunder Bay Veterinary Hospital is located at 920 Carrick St, Thunder Bay, ON P7B 7C6. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; pet owners can also check Google Maps or the local transit agency for the nearest bus route. The 777 Memorial Ave Parking car park is about a 9-minute walk away.
Thunder Bay Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. Hours and availability may vary, especially for urgent visits or new-client appointments.
You can contact Thunder Bay Veterinary Hospital by phone at (807) 623-3531. Calling is the best option for confirming hours, appointment availability, services, and current fees.
To book an appointment at Thunder Bay Veterinary Hospital, call the clinic and explain your pet's needs clearly. If you are a new client or have an urgent concern, call early because availability may be limited and non-clients may not always be accepted during busy periods.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as dentistry, surgery, or urgent care. Because the clinic is associated with emergency and urgent care, after-hours or emergency-related fees are typically higher. Pet insurance and third-party payment-plan options may exist in general, but you should confirm any coverage or payment support directly before booking.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment policies can vary. Call ahead to confirm accepted payment methods, and ask whether any pet-insurance claim support or third-party payment-plan options are available.
Thunder Bay Veterinary Hospital is noted for emergency and urgent care, and reviewers mention some pets being fit in for emergencies. Availability can be limited, so call to enquire, describe symptoms clearly, and ask whether the team can triage your pet or recommend alternatives if the clinic is full.
Thunder Bay Veterinary Hospital is associated with exotic and small mammal medicine for rabbits, hedgehogs, guinea pigs, and ferrets, as well as emergency and urgent care, soft-tissue and orthopaedic surgery, dentistry and dental surgery, senior pet care and counselling, and compassionate euthanasia and aftercare.
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Last updated: July 28, 2026