Boreal Veterinary Hospital

What owners report about visiting

3 community reports|3/5 details added|Updated 8/25

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the veterinarians’ compassion, clear explanations, and strong medical outcomes — from same‑day help with injuries and emergencies to successful surgeries and gentle end‑of‑life care. Many long‑time clients cite decades of dependable care, thoughtful options, and fair or even pleasantly lower‑than‑expected pricing.

💬Common Feedback & Suggestions

Common concerns centre on access and front‑desk service. Multiple reviewers reported long hold times, difficulty getting through, lost bookings, and the clinic not accepting new clients or delays of weeks for routine care; several also found the receptionist curt or rude. A few mentioned stressful experiences around emergencies they couldn’t be accommodated for, and minor facility issues like limited parking/a hilly, potholed lot and a small waiting room. Overall sentiment is largely positive about the veterinarians themselves, with most criticism focused on reception and capacity.

🏥Clinic Specialties

  • Emergency and urgent care (including after‑hours support)
  • Compassionate end‑of‑life and euthanasia services
  • Soft‑tissue and reproductive surgery (e.g., C‑sections)
  • Feline and senior pet care with early problem detection
  • Small mammal (guinea pig) care
  • Low‑stress handling for anxious pets

🏷️Keywords

#compassionateCare#skilledVets#friendlyStaff#clearCommunication#emergencyCare#endOfLifeSupport#fairPricing#optionsExplained#loyalClients#rudeFrontDesk#phoneDelays#longWaits#notAcceptingNewClients#parkingIssues#smallWaitingRoom#exoticsSmallMammals

Overall Ratings

🐾Tips for Pet Owners

  • Book early — reviews note the clinic is very busy and sometimes not accepting new clients, with waits for routine care.
  • For urgent issues, call at opening time and ask about triage or same‑day options; they have accommodated emergencies and can arrange with a sister clinic when needed.
  • Allow extra time for arrival and check‑in, as parking can be limited and the lot/hill may be tricky.
  • Discuss your budget and ask for estimates — many reviewers said pricing was fair and options were clearly explained.
  • If your pet is anxious or you’re facing end‑of‑life decisions, let the team know; reviewers describe very compassionate, low‑stress support.
📊 **Overall Ratings** - Medical Expertise: 88% satisfied - Service Attitude: 82% satisfied - Convenience: 52% satisfied - Pricing: 79% satisfied - Cleanliness: 80% satisfied - Recommendability: 83% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the veterinarians’ compassion, clear explanations, and strong medical outcomes — from same‑day help with injuries and emergencies to successful surgeries and gentle end‑of‑life care. Many long‑time clients cite decades of dependable care, thoughtful options, and fair or even pleasantly lower‑than‑expected pricing. 💬 **Common Feedback & Suggestions** Common concerns centre on access and front‑desk service. Multiple reviewers reported long hold times, difficulty getting through, lost bookings, and the clinic not accepting new clients or delays of weeks for routine care; several also found the receptionist curt or rude. A few mentioned stressful experiences around emergencies they couldn’t be accommodated for, and minor facility issues like limited parking/a hilly, potholed lot and a small waiting room. Overall sentiment is largely positive about the veterinarians themselves, with most criticism focused on reception and capacity. 🏥 **Clinic Specialties** - Emergency and urgent care (including after‑hours support) - Compassionate end‑of‑life and euthanasia services - Soft‑tissue and reproductive surgery (e.g., C‑sections) - Feline and senior pet care with early problem detection - Small mammal (guinea pig) care - Low‑stress handling for anxious pets 🏷️ **Tags** #compassionateCare #skilledVets #friendlyStaff #clearCommunication #emergencyCare #endOfLifeSupport #fairPricing #optionsExplained #loyalClients #rudeFrontDesk #phoneDelays #longWaits #notAcceptingNewClients #parkingIssues #smallWaitingRoom #exoticsSmallMammals 🐾 **Tips for Pet Owners** - Book early — reviews note the clinic is very busy and sometimes not accepting new clients, with waits for routine care. - For urgent issues, call at opening time and ask about triage or same‑day options; they have accommodated emergencies and can arrange with a sister clinic when needed. - Allow extra time for arrival and check‑in, as parking can be limited and the lot/hill may be tricky. - Discuss your budget and ask for estimates — many reviewers said pricing was fair and options were clearly explained. - If your pet is anxious or you’re facing end‑of‑life decisions, let the team know; reviewers describe very compassionate, low‑stress support.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(807) 767-1615
Official website
highviewvet.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

750 Macdonell St, Thunder Bay, ON P7B 4A6

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Parking

777 Memorial Ave Parking

418m
644 Central Ave, Thunder Bay, ON P7A 4K8, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Boreal Veterinary Hospital is located at 750 Macdonell St, Thunder Bay, ON P7B 4A6. No subway, light-rail, or train station was found within walking distance, so driving may be the most practical option; check Google Maps or Thunder Bay Transit for the nearest bus route, and allow extra time because reviewers mention limited parking and a tricky lot.

Boreal Veterinary Hospital’s current opening hours were not provided. Call ahead to confirm the day’s hours before visiting, especially for urgent care or if you are travelling from elsewhere in Thunder Bay.

You can contact Boreal Veterinary Hospital by phone at (807) 767-1615. Reviews mention long hold times and difficulty getting through, so try calling early in the day if your pet needs timely care.

Call Boreal Veterinary Hospital to book an appointment and ask whether they are accepting new clients. Pet owners report the clinic can be very busy, with possible delays for routine care, so booking early is recommended.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures, and note that after-hours or emergency care typically costs more; pet insurance and third-party payment plans may be worth asking about in general.

Specific payment methods were not provided for Boreal Veterinary Hospital. Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but call ahead to confirm before your visit.

Boreal Veterinary Hospital is described as offering emergency and urgent care, including after-hours support. For urgent issues, call ahead to ask about triage, same-day options, or whether care may be coordinated with a sister clinic.

Parking near Boreal Veterinary Hospital may be limited, and reviewers mention a hilly, potholed lot. A nearby option listed is 777 Memorial Ave Parking, about 418 metres away or roughly a 5-minute walk, so allow extra arrival time.

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Last updated: July 28, 2026