White Rock Veterinary Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassion, patience, and clear communication, from a warm front desk welcome to vets who take time to explain options and follow up after visits. Many noted accurate diagnoses, thoughtful treatment plans, and gentle, fear‑free handling—especially for anxious, reactive, or senior pets. Long‑time clients highlighted years to decades of trustworthy care and said they never feel pressured or upsold. Dental procedures and surgical care were also cited as professional and well managed, with updates provided during procedures.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, with only a few recurring concerns. Some owners reported higher‑than‑expected costs or wished for clearer estimates and inclusions (e.g., post‑op follow‑ups), while a small number felt procedures should have been referred sooner. A handful of reviewers experienced difficulty getting urgent or emergency appointments or noted times when new clients couldn’t be accepted. One visitor mentioned loud acoustics and a doorbell in the waiting area that can be challenging for sound‑sensitive people.

🏥Clinic Specialties

  • Dentistry and dental extractions
  • Fear‑free handling for anxious and reactive pets
  • Senior pet care and chronic disease management
  • Soft‑tissue surgery and spay/neuter
  • Emergency and urgent care support
  • Compassionate end‑of‑life care

🏷️Keywords

#compassionateCare#gentleHandling#fearFreeApproach#thoroughExplanations#followUpCalls#accurateDiagnosis#notUpselling#friendlyFrontDesk#longTermClients#cleanFacility#convenientParking#responsiveToUrgentNeeds#appointmentAvailabilityIssues#pricingTransparency#pricingConcerns#soundSensitiveEnvironment

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead for routine care and call early for urgent issues, as same‑day emergency spots and new‑client availability can be limited.
  • Ask for a written estimate and clarify what’s included (e.g., post‑op follow‑ups) before procedures like dentals or neuters.
  • If your pet is anxious or reactive, let the team know in advance—they’re accommodating with quiet entries, timing, and handling.
  • Be reachable by phone during procedures; staff commonly provide updates and may seek consent for treatment decisions.
  • If you’re sound‑sensitive, consider bringing earplugs or headphones due to a loud doorbell and echo in the waiting area.
📊 **Overall Ratings** - Medical Expertise: 91% satisfied - Service Attitude: 97% satisfied - Convenience: 79% satisfied - Pricing: 83% satisfied - Cleanliness: 95% satisfied - Recommendability: 94% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassion, patience, and clear communication, from a warm front desk welcome to vets who take time to explain options and follow up after visits. Many noted accurate diagnoses, thoughtful treatment plans, and gentle, fear‑free handling—especially for anxious, reactive, or senior pets. Long‑time clients highlighted years to decades of trustworthy care and said they never feel pressured or upsold. Dental procedures and surgical care were also cited as professional and well managed, with updates provided during procedures. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, with only a few recurring concerns. Some owners reported higher‑than‑expected costs or wished for clearer estimates and inclusions (e.g., post‑op follow‑ups), while a small number felt procedures should have been referred sooner. A handful of reviewers experienced difficulty getting urgent or emergency appointments or noted times when new clients couldn’t be accepted. One visitor mentioned loud acoustics and a doorbell in the waiting area that can be challenging for sound‑sensitive people. 🏥 **Clinic Specialties** - Dentistry and dental extractions - Fear‑free handling for anxious and reactive pets - Senior pet care and chronic disease management - Soft‑tissue surgery and spay/neuter - Emergency and urgent care support - Compassionate end‑of‑life care 🏷️ **Tags** #compassionateCare #gentleHandling #fearFreeApproach #thoroughExplanations #followUpCalls #accurateDiagnosis #notUpselling #friendlyFrontDesk #longTermClients #cleanFacility #convenientParking #responsiveToUrgentNeeds #appointmentAvailabilityIssues #pricingTransparency #pricingConcerns #soundSensitiveEnvironment 🐾 **Tips for Pet Owners** - Book ahead for routine care and call early for urgent issues, as same‑day emergency spots and new‑client availability can be limited. - Ask for a written estimate and clarify what’s included (e.g., post‑op follow‑ups) before procedures like dentals or neuters. - If your pet is anxious or reactive, let the team know in advance—they’re accommodating with quiet entries, timing, and handling. - Be reachable by phone during procedures; staff commonly provide updates and may seek consent for treatment decisions. - If you’re sound‑sensitive, consider bringing earplugs or headphones due to a loud doorbell and echo in the waiting area.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

2460 152 St, Surrey, BC V4P 1M8

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Parking

Sunnyside Park - Parking Lot

747m
Surrey, BC V4P 1C6, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

White Rock Veterinary Hospital is located at 2460 152 St, Surrey, BC V4P 1M8. Public transit details were not provided, so check Google Maps or the local transit agency for bus routes; if driving, Sunnyside Park - Parking Lot is listed nearby, about a 9-minute walk from the clinic.

White Rock Veterinary Hospital’s current opening hours were not provided. Please call ahead or check the clinic’s website before visiting, especially for urgent concerns or holiday hours.

You can contact White Rock Veterinary Hospital through its website at http://www.whiterockvet.net/?utm_campaign=gmb. A phone number was not provided in the source information.

To book an appointment at White Rock Veterinary Hospital, contact the clinic through its website or call to enquire about availability. Reviews suggest booking ahead for routine care and calling early for urgent issues, as same-day emergency spots and new-client availability can be limited.

Veterinary consultation fees vary by clinic and are not regulated by a government-published fee schedule in Canada, and provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures; urgent or after-hours care, where available, is typically more expensive. Pet insurance and third-party payment-plan options may help some owners manage costs, but call ahead to confirm what applies.

Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, so call ahead to confirm accepted payment options before your visit.

White Rock Veterinary Hospital is noted for dentistry and dental extractions, fear-free handling for anxious and reactive pets, senior pet care and chronic disease management, soft-tissue surgery and spay/neuter, emergency and urgent care support, and compassionate end-of-life care.

White Rock Veterinary Hospital is rated 4.8 out of 5.0 from 474 reviews. Pet owners frequently praise the team’s compassion, patience, clear explanations, gentle handling, follow-up communication, clean facility, dental and surgical care, and long-term trust, while some mention pricing transparency and urgent appointment availability as areas to clarify in advance.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026