202 reviews
13971 16 Ave, , BC V4A 1P8
#compassionateCare#thoroughExplanations#gentleWithAnxiousPets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, professionalism, and clear communication, noting vets who take time to explain options and follow up after visits. Many cite strong outcomes across routine and complex care, from diabetes management and allergy control to dental work and knee surgeries, as well as kind, supportive end‑of‑life care. Reviewers also highlight gentle handling of anxious pets and a clean, modern clinic.
💬Common Feedback & Suggestions
A recurring concern was pricing: several reviewers reported bills higher than estimates, unexpected add‑ons, or perceived upselling, though others felt costs were fair or mid‑range. Some experienced issues with front‑desk demeanour or phone communication, reduced hours and tight appointment availability (especially for new clients), occasional long waits, and continuity challenges due to rotating vets and spotty call notes. A few isolated reports mentioned misdiagnosis or rough handling, but these were uncommon compared to the largely positive feedback.
🏥Clinic Specialties
- Diabetes management and chronic care
- Orthopaedic knee surgeries and hip dysplasia care
- Dentistry and dental surgery
- End-of-life and euthanasia support
- Spay/neuter including cryptorchid procedures
- Allergies and dermatology
🏷️Keywords
#compassionateCare#knowledgeableVets#clearCommunication#thoroughExplanations#emergencyAccommodations#gentleWithAnxiousPets#followUpCalls#cleanClinic#friendlyStaff#longTermClients#appointmentDelays#reducedHours#highPrices#unexpectedFees#rudeReceptionist
Overall Ratings
🐾Tips for Pet Owners
- Book early—reviews note reduced hours and limited appointment availability, especially for new clients or non‑urgent visits.
- Ask for a detailed written estimate and discuss potential add‑ons in advance to avoid billing surprises.
- If continuity matters to you, request the same veterinarian for follow‑ups and ask staff to review prior notes before your appointment.
- Tell the team if your pet is anxious; they are reportedly gentle and can discuss calming strategies when needed.
- For urgent issues, call ahead—reviewers say the clinic often tries to squeeze in emergencies.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
FACEBOOK Marketplace Pickup Location
650m9650 148 St, Surrey, BC V3R 0W2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Guildford Animal Hospital is located at 9547 152 St #101, Surrey, BC V3R 5Y5. No nearby transit station data was provided, so check Google Maps or the local transit agency for bus routes before travelling; if driving, there is a listed nearby car park at FACEBOOK Marketplace Pickup Location, about 650 m or an 8-minute walk away.
Guildford Animal Hospital's current opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially because reviews mention reduced hours and tight appointment availability.
No phone number was provided in the source data for Guildford Animal Hospital. Pet owners can use the clinic website at https://www.guildfordanimalhospital.com/ to look for current contact details.
Book early through Guildford Animal Hospital's website or by contacting the clinic directly. Reviews note limited appointment availability, especially for new clients and non-urgent visits.
Veterinary consultation fees vary by clinic in Canada, are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Contact the clinic for a current quote, and for procedures, ask for an itemized written estimate; pet insurance and third-party payment-plan options may be worth asking about in general, but confirm any available options directly with the clinic.
The source data does not list specific payment methods for Guildford Animal Hospital. Canadian vet clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go such as Apple Pay or Google Pay, but call ahead to confirm accepted payments, pet-insurance claim options, or third-party payment plans.
Guildford Animal Hospital is associated in the source summary with diabetes management and chronic care, orthopaedic knee surgeries and hip dysplasia care, dentistry and dental surgery, end-of-life and euthanasia support, spay/neuter including cryptorchid procedures, and allergies and dermatology.
Guildford Animal Hospital has a 4.5 out of 5 rating from 331 reviews. Pet owners often praise the clinic's compassion, professionalism, clear communication, clean modern space, gentle handling of anxious pets, and follow-up care, while common concerns include pricing surprises, front-desk or phone communication, reduced hours, appointment delays, and continuity with rotating vets.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026