Cedar Hills Animal Hospital

What owners report about visiting

3 community reports|3/5 details added|Updated 8/3

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the team’s compassion and patience, especially during difficult end‑of‑life visits and emergencies. Many noted friendly, welcoming staff who take time to explain options, along with reasonable pricing and willingness to work within budgets or set payment plans. There are multiple accounts of successful treatments and surgeries, gentle handling of anxious pets, and long‑term loyalty to the clinic.

💬Common Feedback & Suggestions

Reviews are mixed, with recurring concerns about diagnostic accuracy and consistency—several owners say issues were missed or minimized, sometimes after costly tests. Long waits, front‑desk disorganization, and poor follow‑up or price transparency (quotes only given by the vet, unexpected charges) are common themes. A few mention limited equipment or capability (e.g., dental X‑rays), early closures or no vet on site, and that the facility can feel run‑down or chaotic. Grooming quality appears inconsistent, with several complaints about nail trims and one report of a burn.

🏥Clinic Specialties

  • End-of-life and euthanasia care
  • Emergency and trauma care
  • Spay/neuter and microchipping
  • Ophthalmic surgery (entropion)
  • General soft-tissue surgery and wound care
  • Grooming and nail trims

🏷️Keywords

#compassionateCare#friendlyStaff#clearExplanations#affordability#paymentPlans#longWaits#disorganizedFrontDesk#misdiagnosisConcerns#upsellingConcerns#groomingServices#cleanlinessConcerns#emergencyCare#euthanasiaSupport#earlyClosures#limitedEquipment#followUpDelays

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a written, itemized estimate from the veterinarian before proceeding and clarify expected follow‑up costs.
  • For dental or complex procedures, confirm in advance whether the clinic has the necessary equipment (e.g., dental X‑rays) or if referral is likely.
  • Book with extra time in mind and consider off‑peak hours, as multiple reviewers reported long waits and front‑desk delays.
  • Confirm hours and that a veterinarian is on site before coming for walk‑ins, food pick‑ups, or urgent visits.
  • If using grooming services, be specific about nail length and cut style, and check the results before leaving.
📊 **Overall Ratings** - Medical Expertise: 51% satisfied - Service Attitude: 82% satisfied - Convenience: 33% satisfied - Pricing: 63% satisfied - Cleanliness: 38% satisfied - Recommendability: 67% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the team’s compassion and patience, especially during difficult end‑of‑life visits and emergencies. Many noted friendly, welcoming staff who take time to explain options, along with reasonable pricing and willingness to work within budgets or set payment plans. There are multiple accounts of successful treatments and surgeries, gentle handling of anxious pets, and long‑term loyalty to the clinic. 💬 **Common Feedback & Suggestions** Reviews are mixed, with recurring concerns about diagnostic accuracy and consistency—several owners say issues were missed or minimized, sometimes after costly tests. Long waits, front‑desk disorganization, and poor follow‑up or price transparency (quotes only given by the vet, unexpected charges) are common themes. A few mention limited equipment or capability (e.g., dental X‑rays), early closures or no vet on site, and that the facility can feel run‑down or chaotic. Grooming quality appears inconsistent, with several complaints about nail trims and one report of a burn. 🏥 **Clinic Specialties** - End-of-life and euthanasia care - Emergency and trauma care - Spay/neuter and microchipping - Ophthalmic surgery (entropion) - General soft-tissue surgery and wound care - Grooming and nail trims 🏷️ **Tags** #compassionateCare #friendlyStaff #clearExplanations #affordability #paymentPlans #longWaits #disorganizedFrontDesk #misdiagnosisConcerns #upsellingConcerns #groomingServices #cleanlinessConcerns #emergencyCare #euthanasiaSupport #earlyClosures #limitedEquipment #followUpDelays 🐾 **Tips for Pet Owners** - Ask for a written, itemized estimate from the veterinarian before proceeding and clarify expected follow‑up costs. - For dental or complex procedures, confirm in advance whether the clinic has the necessary equipment (e.g., dental X‑rays) or if referral is likely. - Book with extra time in mind and consider off‑peak hours, as multiple reviewers reported long waits and front‑desk delays. - Confirm hours and that a veterinarian is on site before coming for walk‑ins, food pick‑ups, or urgent visits. - If using grooming services, be specific about nail length and cut style, and check the results before leaving.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

12863 96 Ave, Surrey, BC V3V 6V9

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Cedar Hills Animal Hospital is located at 12863 96 Ave, Surrey, BC V3V 6V9. No verified nearby public transit station data was provided, so check Google Maps or the local transit agency for bus or train routes before travelling. If you are driving, parking availability is not confirmed; call ahead or check local signage when you arrive.

Cedar Hills Animal Hospital asks pet owners to call ahead to confirm current opening hours. Reviews mention early closures or times when a veterinarian may not be on site, so confirm before coming for urgent care, walk-ins, food pick-ups, or appointments.

A phone number was not provided in the source data. You can visit Cedar Hills Animal Hospital's website at https://cedarhillsanimalhospital.com/ for current contact options.

To book an appointment at Cedar Hills Animal Hospital, use the contact options on the clinic's website or call to enquire if you have their current number. Reviews suggest allowing extra time for visits and confirming that a veterinarian is available, especially for urgent concerns.

Consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or testing. After-hours or emergency care, when available, is typically more expensive. Pet insurance and third-party payment-plan options may help some owners, but availability should be confirmed directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods for Cedar Hills Animal Hospital were not provided. Call ahead to confirm accepted payment options, pet-insurance claim handling, or any payment-plan availability.

Cedar Hills Animal Hospital is associated with emergency and trauma care in the provided clinic summary, and some reviews mention emergency visits. Because hours and veterinarian availability should be confirmed, call ahead before arriving with an urgent case.

Cedar Hills Animal Hospital has a 4.0 out of 5.0 rating from 444 reviews, with mixed feedback from pet owners. Many praise compassionate staff, end-of-life support, clear explanations, reasonable pricing, and gentle care, while others report concerns about wait times, front-desk organization, follow-up, cleanliness, diagnostic consistency, and price transparency.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026