What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
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What owners say
Awaiting owner input on cost explanations.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Your experience helps too
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, friendly team and vets who take time to explain diagnoses and treatment options clearly. Many noted strong expertise with exotics (birds, rabbits, reptiles, small mammals), gentle handling of anxious pets, and thoughtful follow‑ups by phone or text. Several reviewers also appreciated being fit in for urgent or same‑day concerns and the thoroughness of examinations.
💬Common Feedback & Suggestions
A number of recent reviews mention a corporate ownership change with staff turnover, especially the loss of some rabbit‑savvy and exotic‑experienced vets, and say the overall feel has changed. Pricing is a common concern (perceived as higher, occasional last‑minute changes, and deposits required), with a few clients feeling poor value. Access can be mixed: the clinic is by appointment only, some got same‑day slots while others faced long waits or booking errors. A small but notable group reported disappointing outcomes or uncertainty in diagnosis for certain exotics (e.g., bearded dragons, hamsters, some birds).
🏥Clinic Specialties
- Avian and bird medicine
- Rabbit care and surgery
- Reptile and amphibian care
- Small mammal and pocket pet care
- Dental procedures for dogs and small animals
- Urgent and same‑day appointments
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead—this clinic is by appointment only, though they can sometimes fit urgent cases in via cancellations.
- Ask for written estimates and confirm fees at check‑in; some reviewers noted higher‑than‑expected costs or last‑minute price changes and deposits.
- If you have an exotic pet, bring prior records and be clear about husbandry; the team is strong with birds, rabbits and many reptiles/small mammals.
- Use their follow‑up system—confirm your preferred contact method for post‑visit updates and medication check‑ins.
- For routine services like nail trims, ask about pricing in advance and any available loyalty or points programs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Parking
Casa Delta Parking- Precise ParkLink
81mImpark - Delta Medical Arts Lot 2025
377mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kennedy Heights Animal & Bird Hospital is located at 8614 120 St, Surrey, BC V3W 3N6. No transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, Casa Delta Parking - Precise ParkLink is about a 1-minute walk away, and Impark - Delta Medical Arts Lot 2025 is about a 5-minute walk away.
Kennedy Heights Animal & Bird Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important because the clinic is appointment only and availability may vary.
You can contact Kennedy Heights Animal & Bird Hospital through its website at https://www.kennedyheightsanimalhosp.ca/. A phone number was not provided in the source information.
Kennedy Heights Animal & Bird Hospital is appointment only, so book ahead through the clinic directly. Reviewers note that the team can sometimes fit in urgent or same-day concerns through cancellations, but availability is not guaranteed.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures; for urgent visits, ask whether any additional fees apply. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what Kennedy Heights Animal & Bird Hospital currently accepts, including whether pet-insurance claims or third-party payment plans are supported.
Kennedy Heights Animal & Bird Hospital is known for avian and bird medicine, rabbit care and surgery, reptile and amphibian care, small mammal and pocket pet care, dental procedures for dogs and small animals, and urgent or same-day appointments when available.
Kennedy Heights Animal & Bird Hospital has a 4.6 out of 5.0 rating from 512 reviews. Pet owners often praise the caring team, clear explanations, gentle handling, follow-up communication, and experience with exotic pets, while some recent reviews mention concerns about pricing, booking access, staff turnover, and mixed outcomes for certain exotic cases.
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