4.0
444 reviews
12863 96 Ave, , BC V3V 6V9
#compassionateCare#friendlyStaff#clearExplanations+13
What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, professional team and vets who take time to explain treatment plans clearly. Many highlight swift help in emergencies, successful surgeries, and attentive follow‑ups, saying their pets are kept comfortable and calm. The clinic is frequently described as clean, and several reviewers note fair or reasonable pricing and no unnecessary upselling.
💬Common Feedback & Suggestions
While reviews are largely positive, a minority reported concerns about communication and bedside manner, citing occasional rudeness, feeling unheard, or difficulty understanding explanations. A few owners described mixed diagnostic experiences or ineffective treatments, including instances of misdiagnosis and post‑procedure issues. Some found prices high (especially for certain services) and noted policy changes like requiring exams before dispensing dewormers as inconvenient. There were also isolated mentions of long waits.
🏥Clinic Specialties
- Emergency and urgent care surgery
- Dentistry and dental surgery
- Spay/neuter and reproductive surgery
- Orthopaedic issues including CCL injuries
- Tumour removal and cancer surgery
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#emergencyCare#surgeryExpertise#dentalCare#quickAppointments#followUpCalls#cleanFacility#fairPricing#expensiveForSome#longTermClients#occasionalRudeness#mixedOutcomes#policyChanges
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviews suggest they often accommodate emergencies and same‑day needs.
- If you need routine medications like dewormers, be prepared that an exam may be required under current policy.
- Ask for a written estimate and treatment plan upfront to avoid pricing surprises and compare options.
- If any instructions are unclear, request that the team repeat or write them down to ensure you’re comfortable with home care.
- Bring prior medical records and a clear symptom history to help with diagnosis, especially for complex or chronic issues.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking lot (Newton)
142m13690 72 Ave, Surrey, BC V3W 2Pm, Canada
Impark - 13745 72 Ave Lot 1798
225m13745 72 Ave, Surrey, BC V3W 2P3, Canada
Impark - Newton village Lot 124
288m7380 King George Blvd #700B, Surrey, BC V3W 5A5, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
City Petcare Hospital is located at 7218 King George Blvd Ste 120, Surrey, BC V3W 5A5. No specific nearby transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, nearby parking options include Parking lot (Newton), about a 2-minute walk away, and Impark lots on 72 Ave and at Newton Village within a few minutes’ walk.
City Petcare Hospital’s opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially for urgent care or same-day appointment needs.
A phone number was not provided in the source data. Pet owners can visit the clinic website at http://www.citypetcare.ca/ for current contact details and enquiry options.
To book an appointment at City Petcare Hospital, use the contact options on the clinic website or call to enquire once you have the current clinic number. For urgent issues, reviews suggest the clinic may accommodate emergencies and same-day needs, but you should contact them before going in.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for surgery, dentistry, emergency care, or other procedures, ask for an itemized written estimate; after-hours or urgent-care fees are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the source data does not confirm City Petcare Hospital’s specific payment methods. Call ahead to confirm accepted payments, and ask whether any pet-insurance claim support or third-party payment-plan options are available.
City Petcare Hospital is associated with emergency and urgent care surgery in the source summary, and reviewers mention swift help in emergencies. Call ahead before arriving with an urgent case so the team can confirm availability, timing, and whether your pet should be seen there or referred to a dedicated emergency hospital.
City Petcare Hospital’s listed services include emergency and urgent care surgery, dentistry and dental surgery, spay/neuter and reproductive surgery, orthopaedic issues including CCL injuries, tumour removal and cancer surgery, preventive care, and vaccinations. For complex cases, ask what diagnostics, surgical options, follow-up care, and written treatment estimates are available.
Yes, nearby parking options were listed close to City Petcare Hospital. The nearest noted option is Parking lot (Newton), about 142 metres or a 2-minute walk away, with additional Impark lots nearby at 13745 72 Ave and Newton Village within about 3 to 4 minutes on foot.
City Petcare Hospital has a 4.4 out of 5 rating from 255 reviews, with strong satisfaction scores for cleanliness, convenience, service attitude, and recommendability. Pet owners often praise the caring team, clear explanations, emergency support, surgery outcomes, follow-up calls, and clean facility, while some reviews mention concerns about communication, pricing, waits, diagnostic experiences, and policy changes.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026