136 reviews
10 Elizabeth Ave, , NL A1A 5L4
#compassionateCare#friendlyStaff#clearCommunication+13
Torbay Road Animal Hospital
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What owners say
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What owners say
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What owners say
Awaiting owner input on cost explanations.
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If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently highlight compassionate, down‑to‑earth care and knowledgeable vets who take time to explain diagnoses and options clearly. Many describe gentle handling of anxious pets, thorough exams without pressure for unnecessary tests, and thoughtful follow‑ups after visits. People also praise how quickly they’re accommodated for urgent needs and the supportive care during routine surgeries and difficult end‑of‑life moments. Several reviewers noted good experiences with small pets like rats, guinea pigs and birds.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a minority raise concerns about costs and fees, including feeling pressured into add‑ons or receiving higher‑than‑expected bills. A few mention communication gaps or difficulty reaching the clinic after hours, and there are isolated complaints related to surgical/complex procedures and policy frustrations (e.g., admin fees, scheduling). There are occasional reports of longer waits during busy times. Clearer up‑front estimates, confirming add‑ons, and improved after‑hours communication would address most of these issues.
🏥Clinic Specialties
- Emergency and urgent care
- Spay/neuter and soft‑tissue surgery
- Dentistry and dental surgery
- Exotic and small mammal medicine
- Chronic disease management (kidney disease, epilepsy, UTIs, diabetes)
- Compassionate euthanasia and end‑of‑life care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#patientWithAnxiousPets#quickAppointments#emergencyCare#followUpCalls#reasonablePrices#highCostComplaints#communicationIssues#cleanFacility#highlyRecommended#exoticPetFriendly#endOfLifeCompassion#noPressureApproach
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking or email—reviewers say scheduling and responses are quick.
- For emergencies, call ahead to confirm on‑call availability and get triaged promptly.
- Ask for a written estimate and clarify any admin fees (e.g., prescription faxing) and optional add‑ons like vaccines before proceeding.
- Mention if your pet is anxious so staff can minimize wait time and prepare gentle, treat‑based handling.
- If you have an exotic pet (rat, guinea pig, hamster, bird), specify the species when booking so the right vet is scheduled.
Contact
Opening Hours
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Source: Google Maps
Last updated: August 5, 2026