520 reviews
286 Torbay Rd, , NL A1A 4L6
#compassionateCare#friendlyStaff#thoroughExplanations+12
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and friendliness, noting they never felt rushed and that everything was explained clearly. Many highlighted thorough exams, skilled care (including successful treatments for infections/parasites and help with seniors), and even a smooth surgical experience. Reviewers also appreciated same-day and urgent/weekend availability, and several mentioned thoughtful follow-up calls. A number of comments described gentle, low-stress handling that put anxious pets at ease.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with virtually no recurring complaints. Even difficult situations such as poor prognoses and end-of-life decisions were described as being handled with exceptional empathy and clear guidance. Pricing remarks that did appear were favourable, and there were few specific critiques about facilities or processes.
🏥Clinic Specialties
- Preventive care and vaccinations
- Surgery
- Urgent and same-day care (including weekends)
- Low-stress and gentle handling
- End-of-life and senior care
- Parasite treatment and deworming
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#knowledgeableVet#skilledSurgery#lowStressHandling#sameDayAppointments#weekendAvailability#urgentCare#fairPricing#followUpCalls#seniorPetCare#endOfLifeSupport#privateRooms
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues or weekend needs—multiple reviewers were accommodated with same‑day and Saturday appointments.
- Bring a list of questions; the vets take time to explain diagnoses and options thoroughly, and you won’t feel rushed.
- If your pet is anxious or elderly, mention it—staff use gentle, low‑stress handling and can see you in a private room when appropriate.
- Discuss costs and treatment options up front; reviewers found pricing fair and explanations transparent.
- For travel health checks or last‑minute needs, bring any prior records; the clinic has fit in short‑notice appointments successfully.
Contact
Opening Hours
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Last updated: August 5, 2026