St. John’s Veterinary Hospital

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the warm, compassionate team and veterinarians who listen, explain options clearly and follow up after visits. Many highlight excellent care from specific doctors, gentle handling of puppies and kittens, and a clean, professional clinic. Long‑time clients report years of reliable service, and some travellers noted helpful coordination for prescription food or care while visiting.

💬Common Feedback & Suggestions

Common concerns focused on cost and billing transparency, with several reviewers calling prices high or higher than quoted. Convenience was mixed: a few reported long waits, difficulty getting timely appointments, and policies that split vaccines over multiple visits with additional exam fees. A small number described brusque communication, a distressing end‑of‑life experience or limited pain control, and one person alleged a flea issue. There were also isolated complaints about being denied services (e.g., puppy vaccinations or prescription diets without proper documentation) and one instance of incorrect information about dental care availability.

🏥Clinic Specialties

  • Exotic small mammals (ferrets and rats)
  • Puppy and kitten wellness and vaccinations
  • Senior pet care and quality‑of‑life guidance
  • Pet daycare with veterinary oversight
  • Prescription diet support and refills for travellers

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#optionsExplained#followUpCalls#cleanFacility#exoticPetCare#longTermClients#pricingConcerns#expensiveForSome#longWaits#appointmentDelays#directBillingTrupanion#endOfLifeSupport#clearCommunication

Overall Ratings

🐾Tips for Pet Owners

  • Ask for written estimates and clarify what tests and medications are included to avoid billing surprises.
  • Book routine appointments well in advance and plan for possible wait times, as the clinic can be busy.
  • Discuss vaccination scheduling and whether multiple visits or exam fees will apply if shots are split.
  • If you need same‑day or urgent care, confirm availability and any extra triage or priority fees before arriving.
  • Bring medical records or prescriptions—especially for prescription diets—if you’re travelling or transferring care.
📊 **Overall Ratings** - Medical Expertise: 84% satisfied - Service Attitude: 90% satisfied - Convenience: 58% satisfied - Pricing: 44% satisfied - Cleanliness: 88% satisfied - Recommendability: 87% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the warm, compassionate team and veterinarians who listen, explain options clearly and follow up after visits. Many highlight excellent care from specific doctors, gentle handling of puppies and kittens, and a clean, professional clinic. Long‑time clients report years of reliable service, and some travellers noted helpful coordination for prescription food or care while visiting. 💬 **Common Feedback & Suggestions** Common concerns focused on cost and billing transparency, with several reviewers calling prices high or higher than quoted. Convenience was mixed: a few reported long waits, difficulty getting timely appointments, and policies that split vaccines over multiple visits with additional exam fees. A small number described brusque communication, a distressing end‑of‑life experience or limited pain control, and one person alleged a flea issue. There were also isolated complaints about being denied services (e.g., puppy vaccinations or prescription diets without proper documentation) and one instance of incorrect information about dental care availability. 🏥 **Clinic Specialties** - Exotic small mammals (ferrets and rats) - Puppy and kitten wellness and vaccinations - Senior pet care and quality‑of‑life guidance - Pet daycare with veterinary oversight - Prescription diet support and refills for travellers 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #thoroughExams #optionsExplained #followUpCalls #cleanFacility #exoticPetCare #longTermClients #pricingConcerns #expensiveForSome #longWaits #appointmentDelays #directBillingTrupanion #endOfLifeSupport #clearCommunication 🐾 **Tips for Pet Owners** - Ask for written estimates and clarify what tests and medications are included to avoid billing surprises. - Book routine appointments well in advance and plan for possible wait times, as the clinic can be busy. - Discuss vaccination scheduling and whether multiple visits or exam fees will apply if shots are split. - If you need same‑day or urgent care, confirm availability and any extra triage or priority fees before arriving. - Bring medical records or prescriptions—especially for prescription diets—if you’re travelling or transferring care.

Contact

Official website
stjohnsvethospital.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

335 Freshwater Rd, St. John's, NL A1B 1C3

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Last updated: August 5, 2026