4.4
132 reviews
3581 Shelbourne St #102, Victoria, BC V8P 4G8
#compassionateCare#clearCommunication#integrativeMedicine+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate team and their long‑standing trust in the vets, especially Dr. Stacey. Reviews highlight thorough, clear explanations, careful follow‑ups, and strong outcomes for surgeries and dental procedures, including seniors and complex cases. Many appreciated how quickly the clinic could fit in urgent visits and how easy booking and communication were, including via an app. Several noted transparent, reasonable costs and no pressure for unnecessary tests.
💬Common Feedback & Suggestions
While the tone is overwhelmingly positive, a few reviewers reported poor experiences with reception or communication and, in isolated cases, felt a particular vet was curt or dismissive. There were occasional complaints about pricing—such as higher‑than‑expected charges, exam fees, or pricey flea products. A small number described negative or even traumatic visits and advised seeking another clinic, but these were clear exceptions among largely favourable feedback.
🏥Clinic Specialties
- Dentistry and dental extractions
- Spay and neuter surgery
- Senior and palliative care
- Emergency and same‑day appointments
- Allergy and ear disease management
- Rescue support and microchipping events
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExplanations#clearCommunication#followUpCalls#friendlyStaff#emergencyAccommodations#easyBooking#appForClients#transparentCosts#dentalExpertise#spayNeuter#seniorPetCare#cleanFacility#receptionConcerns#pricingConcerns
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—multiple reviewers were fit in on short notice or same day.
- Ask for a written estimate and clarify exam fees up front; reviewers found costs transparent when discussed in advance.
- Use the clinic’s app to book, receive reminders, and streamline communication.
- Let the team know if your pet is anxious or reactive; staff are praised for going slowly and accommodating special needs.
- If you have Trupanion pet insurance, ask about direct‑pay processing at the clinic.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Saanichton Bike n’ Ride
96m1945 Mt Newton Cross Rd, Saanichton, BC V8M 2J9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Saanichton Village Veterinary Hospital is located at 7816 E Saanich Rd #7, Saanichton, BC V8M 2B4, in Saanich. No nearby public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, Saanichton Bike n’ Ride is listed nearby at about a 1-minute walk.
Saanichton Village Veterinary Hospital's opening hours were not provided in the source data. Please call ahead to confirm current clinic hours before visiting.
You can contact Saanichton Village Veterinary Hospital through its website at http://www.svvh.ca/. The source data did not include a phone number.
You can book an appointment by contacting Saanichton Village Veterinary Hospital directly, and reviews also mention an app that pet owners use for booking, reminders, and communication. For urgent concerns, call to enquire first because reviewers noted the clinic has sometimes fit pets in on short notice or the same day.
Consultation fees vary by clinic and are not regulated by a government-published fee schedule in Canada, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask about exam fees up front, and request an itemized written estimate for procedures; after-hours or emergency care, when available, is typically more expensive. Pet insurance and third-party payment-plan options may help some owners, and the source notes Trupanion clients can ask the clinic about direct-pay processing.
Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Saanichton Village Veterinary Hospital currently accepts. Some clinics also support pet-insurance direct claims or third-party payment plans, and the source specifically suggests asking about Trupanion direct-pay processing.
Saanichton Village Veterinary Hospital is noted for emergency accommodations and same-day appointments in the review summary. For urgent issues, call ahead so the team can advise whether they can see your pet or direct you to appropriate emergency care.
Saanichton Village Veterinary Hospital is highly reviewed, with a 4.8 out of 5 rating from 249 reviews. Pet owners often praise the compassionate team, thorough explanations, follow-up calls, dental and surgical care, senior pet support, easy booking, and a clean facility, though a few reviews mention concerns about reception, communication, or pricing.
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Last updated: July 28, 2026