277 reviews
11 Centre St W, , ON L4C 3P3
#compassionateCare#knowledgeableVets#thoroughExams+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/11
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praise the vets’ knowledge, clear explanations, and caring bedside manner, with many citing smooth surgical outcomes (spay/neuter, dental extractions, foreign‑body removal) and attentive post‑op follow‑ups. Front-desk staff are often described as gentle and helpful, the clinic is consistently noted as clean and tidy with ample parking, and several reviewers mention efficient or even same-day/after-hours care. Many long‑term clients and even a professional breeder report trusting the team with multiple pets.
💬Common Feedback & Suggestions
While most reviews are positive, a minority report concerns. Several mention inconsistent or rude interactions with a particular doctor and poor phone manners from reception, plus an appointment issue around a scheduled puppy vaccine. Pricing feedback is mixed, with some calling fees reasonable and others citing high or inconsistent charges, unnecessary testing, and treatments that didn’t help; one reviewer also alleged needless euthanasia recommendations and another described vague advice. Prospective clients may wish to clarify quotes, timelines, and test rationales up front.
🏥Clinic Specialties
- Spay/neuter and soft‑tissue surgery (e.g., foreign body removal)
- Dentistry and dental extractions
- Vaccinations and routine preventive care
- Emergency and trauma care
- Diagnostics (bloodwork and fine‑needle aspiration)
🏷️Keywords
#knowledgeableVets#patientExplanations#caringTeam#cleanClinic#ampleParking#efficientScheduling#emergencyAccommodation#bilingualChineseService#clearCommunication#attentiveFollowUps#loyalClients#mixedPricingFeedback#unnecessaryTestsConcern#phoneMannersIssues#rudeStaffInstances
Overall Ratings
🐾Tips for Pet Owners
- When booking, request the veterinarian you prefer and confirm appointment details, especially for vaccines or holiday/weekend visits.
- Ask for a written estimate and discuss which tests are necessary to manage costs and avoid surprises.
- If you or family members prefer Mandarin or Cantonese, request Chinese-speaking assistance when scheduling or at check-in.
- For urgent or after-hours needs, call ahead—reviewers report successful late-night and same-day accommodations.
- Plan to arrive a bit early to use the available parking and settle your pet before the appointment.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greenhill Animal Hospital is located at 9688 Leslie St Unit 11, Richmond Hill, ON L4B 4C4. The closest listed public transport option is Richmond Hill GO, a train station about a 37-minute walk away, so most pet owners may find it easier to drive or check Google Maps/York Region Transit for a local bus connection. Street parking is typically available in this area, but check posted signage before leaving your vehicle.
Greenhill Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting, especially for vaccines, weekend or holiday appointments, and urgent care needs.
You can contact Greenhill Animal Hospital by phone at (905) 787-8868 to ask about appointments, opening hours, urgent cases, estimates, or language support.
To book an appointment at Greenhill Animal Hospital, contact the clinic directly and confirm the date, time, reason for visit, and preferred veterinarian if you have one. Review feedback suggests confirming appointment details carefully, especially for puppy vaccines or holiday/weekend visits.
Veterinary consultation fees in Canada vary by clinic and are not set by a government-published fee schedule, and provincial health insurance such as OHIP does not cover pets. Contact Greenhill Animal Hospital for a current quote, and ask for an itemized written estimate before procedures, diagnostics, surgery, or dental work. Because reviewers mention same-day and after-hours accommodation, ask whether urgent or after-hours visits carry higher fees. Pet insurance and third-party payment-plan options may be available in the Canadian market generally, but confirm any billing options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans. Payment options can vary, so call ahead to confirm what Greenhill Animal Hospital accepts before your visit.
Greenhill Animal Hospital has review evidence of emergency and trauma care, with some pet owners mentioning successful same-day or after-hours accommodation. For urgent cases, contact the clinic before going in so they can advise whether they can see your pet or whether a dedicated emergency hospital is more appropriate.
Pet owners often praise Greenhill Animal Hospital for knowledgeable veterinarians, clear explanations, caring bedside manner, clean facilities, ample parking, smooth surgical outcomes, and attentive post-operative follow-up. Feedback is not uniformly positive: some reviewers mention mixed pricing experiences, phone-manner concerns, appointment issues, and questions about testing or treatment recommendations, so it is sensible to clarify estimates, timelines, and the reason for recommended tests up front.
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Last updated: July 28, 2026