4.4
150 reviews
10650 Leslie St Unit 3, , ON L4S 0B9
#compassionateCare#clearCommunication#noUpsell+13
What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the veterinarians’ compassion, clear explanations, and thorough, gentle handling of both dogs and cats. Many mention effective treatments, successful surgeries, and thoughtful follow‑up calls, with several saying the team acted quickly for urgent cases and that they’ve trusted the clinic for years.
💬Common Feedback & Suggestions
The most frequent concern was pricing: multiple reviewers felt visits and tests were expensive, with several citing rising consultation fees and occasional feelings of upselling, though a minority did note fair or reasonable costs. A few reported inconsistent medical experiences, including misdiagnosis or post‑operative complications. Some customers also mentioned customer‑service issues (rude or unhelpful front desk, appointment mix‑ups, and strict lateness policies). Convenience drew mixed comments: the clinic can be very busy (book ahead), parking is limited, and there were occasional waits, though some said appointments ran on time.
🏥Clinic Specialties
- General surgery and neutering
- Dermatology and allergy management
- Gastrointestinal disorders (EPI, megaesophagus)
- Urgent and emergency intake
- Feline-friendly handling and care
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExams#clearCommunication#gentleHandling#friendlyStaff#followUpCalls#emergencyAccommodations#catFriendly#longTermClients#highPrices#upsellingConcerns#bookingInAdvance#limitedParking#onTimeAppointments#rudeFrontDeskReports
Overall Ratings
🐾Tips for Pet Owners
- Book routine appointments well in advance; the clinic is often fully booked and parking can be limited.
- Ask for an itemized estimate and discuss diagnostic or treatment options upfront to avoid cost surprises.
- If you have a preferred veterinarian, request them when booking and confirm the appointment time to prevent mix‑ups.
- Arrive a few minutes early to allow for parking and check‑in, especially in poor weather.
- Bring a written list of questions—reviewers say the team takes time to explain and will follow up after visits.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking lot
329m10077 Yonge St, Richmond Hill, ON L4C 1T7, Canada
Parking lot
361m43 Church St S, Richmond Hill, ON L4C 1A4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VCA Richmond Hill Animal Hospital is located at 11 Centre St W, Richmond Hill, ON L4C 3P3. The closest listed public transport option is Richmond Hill GO, a train station about a 13-minute walk away; if you are driving, nearby parking lots are listed about 4 to 5 minutes away on foot.
VCA Richmond Hill Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially useful because reviewers mention the clinic can be busy and routine appointments may need to be booked in advance.
You can contact VCA Richmond Hill Animal Hospital by phone at (905) 884-8477. Call ahead to confirm hours, appointment availability, and any visit requirements for your pet.
Book an appointment by contacting the clinic directly. Pet owners are advised to book routine visits well in advance, request a preferred veterinarian if you have one, and confirm the appointment time to avoid mix-ups.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures or diagnostics, and note that urgent or after-hours care, when available, is typically more expensive; pet insurance and third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what VCA Richmond Hill Animal Hospital currently accepts. Some clinics may also support pet-insurance direct claims or third-party payment plans, so ask before your visit if that matters for your budget.
The available clinic summary lists urgent and emergency intake, and reviewers mention the team acting quickly for urgent cases. Call ahead to confirm whether they can see your pet right away, because availability can depend on staffing, appointment load, and the nature of the emergency.
The clinic summary lists general surgery and neutering, dermatology and allergy management, gastrointestinal disorder care such as EPI and megaesophagus, urgent and emergency intake, feline-friendly handling, preventive care, and vaccinations. Ask the clinic directly whether your pet's specific condition is suitable for care there or needs referral.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026