4.0
111 reviews
372 Tower Hill Rd, , ON L4E 0T8
#knowledgeableVet#compassionateCare#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, professional care and clear communication. Many highlighted thorough exams, patient explanations with options, and proactive follow-up calls. Reviewers also appreciated prompt help in urgent situations, weekend/Sunday availability, and gentle handling of anxious or senior pets. Long-time clients noted decades of dependable, friendly service.
💬Common Feedback & Suggestions
While most reviews are very positive, a minority raised cost concerns, including perceptions of upselling, unexpected or rising fees, and one complaint about a pricey emergency visit. A few cited transparency gaps around charges when booking. Isolated service issues were mentioned, such as one rude front-desk interaction and difficulty securing a follow-up due to a vaccination policy. Otherwise, negative remarks were uncommon compared with the volume of praise.
🏥Clinic Specialties
- Emergency and urgent care
- Rabbit and small mammal care (including spay and nail trims)
- Preventive care and vaccinations
- General surgery
- Grooming services
- Senior and end-of-life care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#proactiveFollowUps#emergencyAvailability#weekendHours#appointmentFlexibility#gentleWithAnxiousPets#longTermClients#cleanFacility#groomingAvailable#exoticPetsRabbitCare#pricingTransparency#higherPrices#unexpectedFees
Overall Ratings
🐾Tips for Pet Owners
- Ask for a full cost estimate and itemized breakdown before treatment, including any emergency or add-on fees, to avoid surprises.
- For urgent issues, call ahead—reviews note they accommodate same-day and weekend/Sunday visits when possible.
- If your pet is anxious, let the team know in advance; they can adjust handling and even plan your entry to reduce stress.
- Ensure your pet’s vaccinations are up to date to prevent appointment or follow-up scheduling issues.
- Use their online booking tools and expect post-visit follow-up calls; keep your contact details current.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking lot
162m10077 Yonge St, Richmond Hill, ON L4C 1T7, Canada
Munira pickup Yonge & Maj Mac
366m9993 Yonge St, Richmond Hill, ON L4C 1T9, Canada
Parking lot
395m43 Church St S, Richmond Hill, ON L4C 1A4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Arnold Crescent Animal Hospital is located at 26 Arnold Crescent, Richmond Hill, ON L4C 3R5. The closest listed public transport option is Richmond Hill GO, a GO Transit train station about a 13-minute walk away. Nearby parking is listed, including a parking lot about a 2-minute walk from the clinic.
Arnold Crescent Animal Hospital asks pet owners to call ahead to confirm current opening hours. Reviews mention weekend and Sunday availability, but hours should be confirmed directly before visiting.
You can contact Arnold Crescent Animal Hospital by phone at (905) 737-3477. Calling ahead is recommended for appointments, urgent visits, opening hours, and current fee information.
You can book an appointment with Arnold Crescent Animal Hospital by contacting the clinic directly or using its online booking tools where available. For urgent issues, call ahead first so the team can advise on same-day or weekend availability.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; OHIP and provincial health insurance do not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or add-on services. Because the clinic is associated with urgent and emergency care, after-hours fees may be higher. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any specific option directly with the clinic.
Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what Arnold Crescent Animal Hospital currently accepts, including whether any pet-insurance direct claim or third-party payment-plan options are available.
Arnold Crescent Animal Hospital is described as offering emergency and urgent care, and reviews mention prompt help in urgent situations as well as weekend or Sunday availability when possible. Call ahead before going in for an urgent case so the clinic can confirm availability and advise on next steps.
Arnold Crescent Animal Hospital’s listed services include emergency and urgent care, rabbit and small mammal care, preventive care and vaccinations, general surgery, grooming services, and senior and end-of-life care. Pet owners with rabbits, anxious pets, or senior pets may want to mention those needs when booking.
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Last updated: July 28, 2026