182 reviews
11000 Yonge St, , ON L4C 3E4
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, gentle team and knowledgeable vets who take time to explain options and answer questions. Many describe excellent outcomes and long-term trust, with proactive follow-up and accessibility for questions after visits. Pets with anxiety are handled patiently, emergencies have been accommodated, and grooming (including sedated grooming) is done carefully.
💬Common Feedback & Suggestions
The most common concern is pricing: several reviewers felt pressured into tests or products, were surprised by extra fees (such as prescription-writing or cremation options), or found some quotes high. A few cited administrative and communication hiccups, including record mix-ups, unhelpful phone interactions, delays with special food orders, and reluctance to call prescriptions to outside pharmacies. There are isolated reports questioning diagnostic thoroughness or postoperative care. Overall sentiment is strongly positive, but clearer cost transparency and more consistent admin communication would help.
🏥Clinic Specialties
- Preventive care and wellness exams
- Spay/neuter and soft-tissue surgery
- Emergency and urgent care access
- Grooming and sedated grooming
- Senior and end-of-life care support
- Chronic disease management and internal medicine
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#thoroughExams#followUpCalls#emergencyAccommodations#anxietySensitiveCare#longTermClients#groomingServices#sedatedGrooming#cleanFacility#ampleParking#pricingConcerns#adminIssues
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate up front and clarify any extra fees (e.g., prescription-writing charges or cremation options) before consenting to services.
- Bring your pet’s medical history and keep your own copy; verify details at each visit to avoid record mix-ups.
- For urgent issues, call ahead—the clinic has accommodated emergencies and provides follow-up after care.
- If you plan to use an outside pharmacy, confirm whether the clinic will call in prescriptions and what fees may apply.
- Let staff know if your pet is anxious; reviewers report gentle handling and strategies that make visits easier.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking lot
305mRichmond Hill, ON L4C 1J9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bayview Hill Animal Hospital is located at 9912 Bayview Ave, Richmond Hill, ON L4C 2L3. The closest listed public transport option is Richmond Hill GO, a train station about an 11-minute walk away, and there is a parking lot nearby about a 4-minute walk from the clinic.
Bayview Hill Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important for urgent concerns, grooming, surgery, or end-of-life care appointments.
You can contact Bayview Hill Animal Hospital by phone at (905) 508-1991. Calling is the best option for confirming hours, appointment availability, urgent-care access, and current fees.
To book an appointment at Bayview Hill Animal Hospital, call ahead to enquire about availability and the type of visit your pet needs. Bring your pet's medical history if you are a new client, and let the team know if your pet is anxious or needs extra handling support.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; OHIP and other provincial health insurance do not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures, tests, prescriptions, grooming, cremation options, or surgery; after-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may exist in Canada generally, but confirm directly before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans. Call ahead to confirm the payment methods available for your visit.
Bayview Hill Animal Hospital is described as offering emergency and urgent care access, and reviewers noted that emergencies have been accommodated. For urgent issues, call ahead before going so the clinic can advise whether they can see your pet or whether another emergency facility is needed.
No public star rating or review count was provided, but the supplied review summary is strongly positive overall. Pet owners praised the kind team, knowledgeable veterinarians, gentle handling of anxious pets, follow-up after visits, clean facility, grooming care, and long-term trust, while common concerns focused on pricing transparency, extra fees, and occasional administrative communication issues.
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Last updated: July 28, 2026