182 reviews
11000 Yonge St, , ON L4C 3E4
#compassionateCare#friendlyStaff#clearCommunication+13
Vaughan - Richmond Hill Veterinary Emergency Clinic
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s calm, compassionate manner and clear communication during stressful emergencies. Many reported swift triage, thorough diagnostics, and life‑saving care for issues like bloat/GDV, urinary blockages, toxin ingestions, and other surgical needs, with good follow‑up and status updates. Several noted the facility is modern and very clean, and that staff took time to explain options and risks.
💬Common Feedback & Suggestions
While most feedback is positive, a notable minority raised concerns about high or unclear costs and a perception of upselling. Multiple reviewers said the clinic is not truly open 24/7 and urged calling ahead, and a few reported long waits or feeling rushed or dismissed by front‑desk staff. A small number alleged misdiagnosis or inadequate care tied to poor outcomes, and one family reported keepsakes were missed after euthanasia. Overall sentiment is strong, but expectations around hours, pricing transparency, and wait times should be managed.
🏥Clinic Specialties
- Emergency surgeries for GDV/bloat, pyometra and foreign bodies
- Urinary obstruction and bladder stone/crystal management
- Toxic ingestion and poison treatment (e.g., lilies, xylitol, THC, raisins)
- End‑of‑life and euthanasia care
- Neurologic issues including IVDD guidance and seizure control
- Critical care hospitalization with close monitoring and follow‑up
🏷️Keywords
#compassionateCare#skilledSurgeons#thoroughDiagnostics#clearCommunication#supportiveStaff#responsiveTriage#followUpCalls#modernFacility#cleanEnvironment#priceConcerns#perceivedUpselling#longWaits#not24Seven#emergencyReady#parkingAvailable#euthanasiaSupport
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm current hours and triage capacity, as several reviewers noted it is not consistently 24/7.
- Ask for an itemized written estimate and discuss which tests or treatments are essential to manage costs.
- Bring your pet’s medical history, medications list, and details/timing of any toxin exposure to speed triage.
- Be prepared for wait times during busy periods; true emergencies may be prioritized over less urgent cases.
- If facing end‑of‑life care, request keepsakes (paw print, fur clippings) explicitly and confirm before leaving.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Poieh
474mRichmond Hill, ON L4C 4Y6, Canada
Parking lot
503m43 Church St S, Richmond Hill, ON L4C 1A4, Canada
Parking lot
629m10077 Yonge St, Richmond Hill, ON L4C 1T7, Canada
Parking lot
715m177 Crosby Ave, Richmond Hill, ON L4C 2R3, Canada
45 Trayborn Drive Parking - Precise ParkLink
786m45 Trayborn Dr, Richmond Hill, ON L4C 4K5, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vaughan - Richmond Hill Veterinary Emergency Clinic is located at 10303 Yonge St, Richmond Hill, ON L4C 3B9. The closest listed public transport option is Richmond Hill GO, a train station about a 13-minute walk away; nearby parking is also listed, including Poieh about a 6-minute walk from the clinic.
Vaughan - Richmond Hill Veterinary Emergency Clinic asks pet owners to call ahead to confirm current opening hours. Several reviews noted that the clinic may not be consistently open 24/7, so confirming availability before travelling is recommended.
You can contact Vaughan - Richmond Hill Veterinary Emergency Clinic by phone at (905) 884-1832. Calling ahead is especially important for emergency cases so the team can confirm hours and triage capacity.
For emergency or urgent veterinary care, call ahead to enquire about current triage capacity and whether your pet should be seen right away. Bring your pet's medical history, current medications, and details about symptoms or any possible toxin exposure.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or hospitalization; emergency or after-hours care is typically more expensive, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods and ask whether any pet-insurance direct claims or third-party payment-plan options are available.
Yes, the clinic is described as emergency-ready and provides care for urgent issues such as GDV/bloat, urinary obstruction, toxin ingestion, pyometra, foreign bodies, seizures, IVDD guidance, and critical care hospitalization. Because reviewers noted it may not be consistently 24/7, call ahead before going.
Yes, nearby parking is listed, including Poieh about a 6-minute walk away and additional parking lots about 6 to 8 minutes away on foot. Parking availability can change, so check a map or call ahead before travelling with your pet.
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Last updated: July 28, 2026