597 reviews
10303 Yonge St, , ON L4C 3B9
#compassionateCare#skilledSurgeons#thoroughDiagnostics+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, friendliness, and family-like atmosphere. Many highlighted clear communication, patient explanations, and proactive follow-ups, along with strong medical outcomes ranging from quick recoveries to successful management of complex issues. Long-time clients (spanning decades) emphasised trust and continuity of care, and several noted thoughtful end‑of‑life support and bereavement gestures. New pet owners also appreciated the guidance and reassurance provided during first visits.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a small number raising concerns. The most frequent critiques involve pricing—some found procedures or grooming unexpectedly expensive or felt costs weren’t well explained. A few reviews mentioned dissatisfaction with professionalism or bedside manner in isolated cases, and some disliked strict appointment/curbside policies during COVID or not being allowed to accompany/visit pets in specific situations. Overall sentiment remains strongly favourable despite these isolated issues.
🏥Clinic Specialties
- End-of-life and palliative care
- Feline medicine including FIP management
- Toxicity and emergency stabilisation
- Dentistry and dental cleanings
- Small mammal care (rabbits and guinea pigs)
- Grooming and boarding services
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#patientWithShyPets#endOfLifeSupport#strongMedicalOutcomes#emergencyCare#puppyGuidance#groomingAndBoarding#smallMammalCare#accommodatingTeam#cleanFacility#priceConcerns#covidRestrictions#highRecommendability
Overall Ratings
🐾Tips for Pet Owners
- Book appointments in advance; this clinic operates primarily by appointment and can be busy.
- Ask for a written estimate before procedures or grooming to avoid unexpected costs and to compare options.
- If you have a small mammal (e.g., rabbit or guinea pig), confirm they can see your species or request a referral they’re happy to provide.
- Share your pet’s temperament and concerns up front—the team is patient with shy or reactive animals and will tailor handling.
- If you need flexibility (e.g., medication pickup or short‑notice care), call ahead—the staff is often accommodating.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Canyon Hill Animal Hospital is located at 11000 Yonge St, Richmond Hill, ON L4C 3E4. The nearest listed public transport station is Richmond Hill GO, a train station about a 33-minute walk away, so it may be more practical to drive, use a local bus route planned through Google Maps or the transit agency, or arrange a drop-off. No nearby paid parking lot was found in the source data; street parking is typically available in the area, but check posted signs before leaving your vehicle.
Canyon Hill Animal Hospital’s current opening hours are not listed in the provided data. Please call ahead to confirm today’s hours before visiting, especially if your pet needs same-day care.
You can contact Canyon Hill Animal Hospital by phone at (905) 737-4506. A website was not provided in the source data, so calling is the clearest way to confirm hours, appointment availability, services, and current policies.
To book an appointment at Canyon Hill Animal Hospital, call the clinic to enquire about availability. The review summary notes that the clinic operates primarily by appointment and can be busy, so booking in advance is recommended.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures, dentistry, grooming, or other services. If after-hours or emergency stabilisation is involved, fees are typically higher. Pet insurance and third-party payment-plan options may exist in Canada generally, but you should confirm directly what options apply to your visit.
The specific payment methods for Canyon Hill Animal Hospital are not listed in the provided data. Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some may support pet-insurance claims or third-party payment plans; call ahead to confirm before your appointment.
The provided data mentions toxicity and emergency stabilisation among the clinic’s specialties, but it does not confirm 24-hour or after-hours emergency service. If your pet may have eaten something toxic or is seriously unwell, call ahead to ask whether the clinic can see your pet promptly or direct you to an emergency hospital.
The review summary highlights end-of-life and palliative care, feline medicine including FIP management, toxicity and emergency stabilisation, dentistry and dental cleanings, small mammal care for rabbits and guinea pigs, plus grooming and boarding services. For species-specific care or complex cases, call to confirm the right appointment type and whether a referral is recommended.
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Last updated: July 28, 2026